Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Timeline
Generic

Betty Linton

BSN RN Case Manager
Macks Creek,MO

Summary

Skilled nursing professional with strong background in patient care coordination and healthcare management. Demonstrates expertise in clinical assessment, discharge planning, and patient advocacy. Known for fostering team collaboration, adapting to evolving needs, and delivering meaningful outcomes. Equipped with excellent communication skills, critical thinking, and ability to navigate complex healthcare systems.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Registered Nurse Case Manager

Ozarks Community Health Center
04.2024 - Current
  • Identifies hospitalized high-risk complex patients for program enrollment
  • Communicates with all entities involved in care of patient to promote and maximize care coordination
  • Oversees the care of patients moving from one health care setting to another and home
  • Help patients and families navigate through different care options in recovery or care regimens
  • Ensure timely post discharge Primary Care Physician follow- ups
  • Facilitation of patient’s transitional plan in collaboration with the physician, nursing, and interdisciplinary team
  • Demonstrated positive customer relations in all settings and circumstances
  • Possess strong empathy skills and able to develop strong rapport with patients and their families
  • Provides patient, family, and/or caregiver education as directed by the plan of care
  • Establishes the initial plan of care based on patient’s need
  • Resolves patient needs by utilizing multidisciplinary team strategies
  • Ability to develop health education materials and tailor information at the appropriate level of literacy.
  • Provide education on chronic diseases to patients, families, and/or caregivers
  • Ability to work independently and prioritize a heavy workload with minimal supervision
  • Exceptional problem-solving skills and adapt to conflict resolution
  • Ability to quickly assess needs and make decisive decisions
  • Maintain confidentiality of patients and organizational issue
  • Ability to speak in front of groups, considering ethnicity and cultural backgrounds
  • Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
  • Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
  • Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
  • Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.

Registered Nurse Case Manager PRN Status

Hospice Compassus
07.2023 - Current
  • Maintain comfort, dignity, symptom control, and quality of life for patients.
  • Perform in-depth assessments of patients physical, mental, spiritual, and social needs.
  • Administer meds safely, track dosages, and document changes in patient conditions.
  • Develop collaborated multidisciplinary plan of care and updates.
  • Communicate all pertinent information and evaluations through clear and concise documentation.
  • Perform skilled nursing duties per physician order such as wound care, medication administration, PICC line care, Curlin pump infusions, IV care, foley catheters, ostomies, and Medi ports.
  • Outstanding written and verbal communication skills.
  • Interview patients and families to ensure an accurate picture of the patient’s psychosocial and medical status is obtained.
  • Demonstrate ability to perform duties with initiative and independence.
  • Conduct and document observations, assessments, and changes in patient conditions accurately.
  • Proficient in-Home Care Home Base EMAR, Microsoft Word, Excel, and PowerPoint.
  • Enabled completion of work autonomously.
  • Train ancillary staff members.
  • Excellent critical thinking and problem-solving skills.
  • Ability to prioritize and organize tasks daily.
  • Provide teaching to families and paid caregivers guiding patient care.
  • Expert knowledge of nursing practice and standards.
  • Uphold HIPAA and Joint Commission standards.
  • Make frequent visits to patients and families in home and in facilities to evaluate their condition.
  • Supervise staff members and provide annual competencies for nursing staff.
  • Assist patients with movement utilizing proper safety techniques with Hoyer lifts and gait belts, walkers, and wheelchairs.
  • PRN, as needed basis, variable hours.

Director of Nursing

Stonebridge Senior Living
11.2022 - 07.2023
  • Supervised nursing care provided by registered nurses, licensed vocational/practical nurses and others for whom they are administratively or professionally responsible.
  • Supervised 20-40 employees daily.
  • TelephoneTriage, TeleHealth visits, medication management, and consulting.
  • Instructor for motivational interviewing, care alignment, and improved clinic access.
  • Hosted weekly staff meetings, daily morning reviews, and monthly department meetings to ensure accountability and transparency, maintaining a consistent level of understanding and training across all staff.
  • Coordinated with other disciplines to ensure accurate and timely completion of the MDS.
  • Carried out supervisory responsibilities in accordance with the organizational policies and applicable laws.
  • Assured staffing levels were met to meet the safety needs of residents.
  • Used independent judgment and discretion on behalf of the organization in the performance of these duties.
  • Maintained administrative authority, responsibility, and accountability for the clinical team.
  • Adherence to standards of practice and organizational policies and procedures.
  • Demonstrated excellent interpersonal skills to interact with facility staff, administration, residents, families, vendors, and government agencies.
  • Demonstrated ability to prioritize tasks/ responsibilities and completed duties with allotted time.
  • Promoted, conducted, or participated in evidence-based practice investigation designed to validate and/or improve patient care and health care delivery.
  • Lead or participated in care performance improvement activities that may include data collection, data analyses, reporting outcomes, evaluating outcomes, and implementing changes in practice based on qualitative and quantitative measurement criteria.
  • EMAR proficiency in Point Click Care.
  • Excellence in Microsoft Word, Excel, and PowerPoint.
  • Performs on call 24 hours 7 days a week.
  • Full-time 40-50 hours weekly.

Registered Nurse Manager

Miller County Care and Rehab
05.2021 - 11.2022
  • Supervised 20-30 employees daily.
  • Directed highest level and quality of care to residents and families.
  • Managed employees to promote resident rights, safety, and quality of care.
  • Performed and assigned duties to Charge Nurse and other ancillary staff providing patient care in an 86-bed unit.
  • Supervised training of nursing staff and delegation of assignments.
  • Communicated effectively in verbal and written writing.
  • Ensured physician orders were implemented.
  • Assisted DON and Clinical Coordinator to lead the Nursing Department/Care Team
  • Excellent Organizational skills, ability to schedule and meet deadlines.
  • Worked with the interdisciplinary team to ensure timely completion of Resident assessment Protocols and Patient Care Plans
  • Monitored the overall medical record to validate support of MDS coding.
  • Performed skilled nursing duties per physician order such as wound care, medication administration, PICC line care, IV care, foley catheters, ostomy, urostomy, PEG tubes, and Medi port access.
  • Supervised and submitted COVID testing weekly.
  • Collaborated with DON and provide educational annual training and competencies for staff.
  • Strong time management, self-motivation, and organizational skills.
  • Supported the Director of Nursing and assumed functions of the Director of Nursing in her absence.
  • Adhered to laws, rules, and regulations and practices ethical integrity and interpersonal skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Completed required orientation, mentoring, and staff training as directed.
  • Participated with health care team members to assess, plan, implement, and evaluate changes to resident care plans.
  • Electronic Medical Record in Matrix proficiency.
  • Promoted, established, and maintained positive relationships with residents, families, staff, community, and other professionals.
  • Assisted patients with movement utilizing proper safety techniques with Hoyer lifts and gait belts, walkers, and wheelchairs.
  • Started part-time at 24 hours weekly, then went to full-time 40 hours weekly.

Registered Nurse Case Manager

Hospice Compassus
11.2020 - 05.2022
  • Maintained comfort, dignity, symptom control, and quality of life for patients.
  • Performed in-depth assessments of patients physical, mental, spiritual, and social needs.
  • Administered meds safely, tracked dosages, and documented change in patient conditions.
  • Developed collaborated multidisciplinary plan of care.
  • Discussed advanced care planning with patients and beneficiaries.
  • Notified physicians about changes in patients’ condition when deemed necessary.
  • Communicated all pertinent information and evaluations through clear and concise documentation.
  • Performed skilled nursing duties per physician order such as wound care, medication administration, PICC line care, IV care, foley catheters, ostomies, and Mediports.
  • Telephone-Triage, Pro-Active Health visits, medication management, and consulting.
  • Developed initial nursing care plan and updates.
  • Evidence-based practice used to improve patient care and health care delivery.
  • Outstanding written and verbal communication skills.
  • Provided support, empathy, and compassion to patients, families, and caregivers daily.
  • Demonstrated ability to perform duties with initiative and independence.
  • Documented observations, assessments, and changes in patient conditions appropriately.
  • Managed case load of 25-35 patients.
  • Proficient in-Home Care Home Base EMAR, Microsoft Word, Excel, and PowerPoint.
  • Enabled completion of work autonomously.
  • Trained RN’s and ancillary staff members.
  • Excellent critical thinking and problem-solving skills.
  • Ability to prioritize and organize tasks daily and meet deadlines.
  • Provided teaching to families and paid caregivers guiding patient care.
  • Conducted intake assessments with patients and families.
  • Expert knowledge of nursing practice and standards.
  • Upholder HIPAA and Joint Commission standards.
  • Made frequent visits to the patient to evaluate their condition.
  • Performed supervisory visits on ancillary staff.
  • Supervised staff members and provide annual competencies for nursing staff.
  • Assisted patients with movement utilizing proper safety techniques with Hoyer lifts and gait belts, walkers, and wheelchairs.
  • Full-time 40-50 hours weekly.

Registered Nurse, Cancer Center Clinic

Lake Regional Health Systems
01.2019 - 11.2020
  • Coordinated care with physicians for patient referral for specialty treatment and evaluation for cancer care.
  • Coordinated chemotherapy prescriptions, educated patients and families, and tracked patient responses through data collection and documentation.
  • Consulted with health care professionals and made provisions.
  • Under practitioner supervision, informed patients of lab results, called in prescriptions to pharmacies, and returned practitioner’s phone messages.
  • Prepared and cleansed instruments, maintained equipment, and kept patient exam rooms clean and orderly.
  • Proficient in facility EMR systems to update patient records and transferred files through MOSAIQ, Meditech and Cerner.
  • Excellent using Microsoft Word, Excel, and PowerPoint.
  • Administered safe injections including: Faslodex, and Lupron.
  • Actively participated in continuing education and meetings.
  • Worked well independently and with interdisciplinary team.
  • Performed nursing assessments and triage of patient care needs for new and ongoing patients.
  • Ensured patients or family understands follow-up and referral information.
  • Assisted in orienting and training new staff.
  • Evidenced-based practice used to improve patient care and health delivery.
  • Demonstrated ability to perform duties with initiative and independence.
  • Great communication and active listening.
  • Planned and organized delivery of care with health care professionals.
  • Performed skilled nursing duties per physician order such as wound care, medication administration, PICC line care, IV care, foley catheters, lab draws, ostomy, urostomy, PEG tubes, and Medi ports.
  • Completed authorizations within timelines standards.
  • Full-time 40-45 hours weekly.

Public Health Nurse/Educator/Outreach Coordinator/WIC CPA

Camden County Health Department
03.2018 - 12.2018
  • Managed and coordinated outreach events, health screenings, requests for organizations, and other businesses.
  • Proficient in Microsoft word, Power Point, and Excel.
  • Great customer service skills for community and patients.
  • Marketed and promoted services and programs based on scheduled basis.
  • Coordinated professional presentations to community groups on educational topics.
  • Provided assessment and Blood Pressure Screenings to Senior Centers monthly.
  • Enabled work completion autonomously.
  • Excellent planning and organizing delivery of care to community.
  • Excellent communication verbally and in writing.
  • Administered physician ordered medications safely to community infants, children, and adults daily.
  • Provided teaching on nutrition to women, children, and infants (WIC).
  • Managed and organized self-schedule on weekly basis.
  • Performed safe lab draws and reported critical labs to physicians as needed.
  • Provided accurate documentation according to CDC guidelines.
  • Performed lab draws with centrifuging, sexually transmitted infection testing, and data collection of various diseases and tracking.
  • Full-time 35 hours weekly.

Registered Nurse, Hospice/ Home Health Case Manager

Lake Regional Health Systems
03.2017 - 03.2018
  • Assisted Director of Home Health/ Hospice with initial start-up process of Hospice.
  • Organized and implemented process improvement changes for Meditech system.
  • Identified problems, anticipated complications, and acts to avoid them.
  • Performed telephonic follow-up assessments regularly.
  • Provided health instruction to the beneficiary family.
  • Provided comfort, dignity, compassion, and helped maintain quality of life for patients and families.
  • Provided support, empathy, and compassion to patients, families, and caregivers daily.
  • Presented teaching to families and paid caregivers guiding patient centered care.
  • Proficient in Microsoft Word and Excel.
  • Proficient in EMAR systems (Meditech and Cerner).
  • Performed skilled nursing duties per physician order such as wound care, medication administration, PICC line care, IV care, foley catheters, ostomy, urostomy, PEG tubes, Medi port access, and pain pump management.
  • Managed case load of 25-30 patients.
  • Developed initial nursing care plan and updates as needed.
  • Excellent collaboration with interdisciplinary team.
  • Skilled in dealing with crisis situations and making appropriate judgements in a calm, professional manner.
  • Upheld HIPAA and Joint Commission standards.
  • Administered ordered medications safely via oral, intradermal, or sublingual routes as ordered by the provider, monitored, and documented patient’s responses.
  • Supervised and orientated new staff.
  • Fulfilled shared on-call responsibilities when assigned.
  • Experienced with pain and symptom management interventions.
  • Notified physicians about changes in patients’ condition and updated care plan.
  • Identified and analyzed care problems and solved them with interdisciplinary team members.
  • Outstanding written and verbal communication skills.
  • Excellent critical thinking and problem-solving skills.
  • Experienced in providing patient centered care safely.
  • Assisted patients with movement utilizing proper safety techniques with Hoyer lifts and gait belts, walkers, and wheelchairs.
  • Supervised ancillary staff and provided scheduling.
  • Full-time 40-50 hours weekly.

Registered Nurse, Medical Surgical/ Transitional Care Unit

Ortho Rehab Hospital/ Cox Health Systems
06.2016 - 02.2017
  • Managed patient care, medications, orders, and treatments per orders.
  • Managed team of 6-8 residents per shift.
  • Excellent organizational skills.
  • Coordinated and consulted with interdisciplinary team members regarding patient’s plan of care.
  • Delegated tasks to ancillary staff.
  • Worked well independently with effective communication.
  • Excellent rapport and communication with health care professionals, patients, and families.
  • Assisted with promoting compassionate, physical, psychosocial client environments, and ensured patient safety.
  • Documented patient assessments, vital signs, and patient care in a complete, precise, and timely manner.
  • Performed charge nurse duties which included nightly assignments for co-workers and ancillary staff.
  • Upheld HIPAA regulations and standard protocols.
  • Performed skilled nursing duties per physician order such as wound care, medication administration, PICC line care, IV care, foley catheters, ostomy, urostomy, PEG tubes, and Medi ports.
  • Assisted patients with movement utilizing proper safety techniques with Hoyer lifts and gait belts, walkers, and wheelchairs.
  • Full-time 36 hours weekly.

Patient Care Tech, Float Pool

Lake Regional Health Systems
05.2012 - 06.2016
  • Managed and organized 8-12 patients per shift.
  • Assisted patients with movement utilizing proper safety techniques with Hoyer lifts and gait belts, walkers, and wheelchairs.
  • Worked excellent with co-workers and supervisors.
  • Answered patient lights and performed services in a timely manner that added to the physical well-being of patients.
  • Performed services for the clients involving bathing using bath products, oral hygiene, oral feeding, and hair care.
  • Maintained cleanliness of various equipment and instruments such as urinals, bedpans, and wheelchairs.
  • Submitted proper concise documentation of patient care.
  • Proficient in Meditech Electronic Health Records.
  • Part-time 24-36 hours weekly.
  • Developed excellent time management and organizational skills.

Education

Bachelor of Science - Nursing

Cox College
Springfield, MO
05.2016

General Education - undefined

Lincoln University
Jefferson City, MO
05.2012

High School Diploma - undefined

Macks Creek School
Macks Creek, MO
05.1991

Skills

  • Excellent patient centered care

  • Ability to work independently

  • Excellent organizational skills

  • Excellent teamwork

  • Exceptional leadership skills

  • Proficient in EMR systems

  • 6 years Case Management experience

  • Direct patient care

  • Emotional intelligence

  • Care coordination

  • Care plan development

  • Chronic disease management

Accomplishments

  • Supervised team of 30-50 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Increased patient compliance through effectively building trust and report with patients and families leading to decreasing care gaps.
  • Documented and resolved several patient complaints which led to better health outcomes.

Certification

  • BLS and CPR Certification 2026-09
  • Infection Control Certification 2022-08
  • MHCA Certification 2022-12
  • RAI Assessment Certification 2022-12

Awards

Cum Laude upon BSN RN graduation 2016 Cox College., Community Blood Drive June 2015 and June 2016., Look Good Feel Good-LRHS Cancer Center Classes- Spring 2015., Macks Creek Schools- Health and Dental Screenings- Fall 2010, 2011, 2012, and Fall 2013., Salvation Army- Winter 2012., Lake Regional Relay for Life- survivor team member- Summer 2011, 2012, and 2017., Cancer Committee member for LRHS Cancer Center 2019 and 2020., Outreach, Health Fair activities and schools throughout communities 2018., Dean’s List Lincoln University 2008, 2009, 2010, 2011., Dean’s List Cox College 2014, 2015, and 2016., Page of Fame recognition for Culture of One LRHS 08/2020., Golden Heart recognition Compassus 2020.

Timeline

Registered Nurse Case Manager

Ozarks Community Health Center
04.2024 - Current

Registered Nurse Case Manager PRN Status

Hospice Compassus
07.2023 - Current

Director of Nursing

Stonebridge Senior Living
11.2022 - 07.2023

Registered Nurse Manager

Miller County Care and Rehab
05.2021 - 11.2022

Registered Nurse Case Manager

Hospice Compassus
11.2020 - 05.2022

Registered Nurse, Cancer Center Clinic

Lake Regional Health Systems
01.2019 - 11.2020

Public Health Nurse/Educator/Outreach Coordinator/WIC CPA

Camden County Health Department
03.2018 - 12.2018

Registered Nurse, Hospice/ Home Health Case Manager

Lake Regional Health Systems
03.2017 - 03.2018

Registered Nurse, Medical Surgical/ Transitional Care Unit

Ortho Rehab Hospital/ Cox Health Systems
06.2016 - 02.2017

Patient Care Tech, Float Pool

Lake Regional Health Systems
05.2012 - 06.2016

General Education - undefined

Lincoln University

High School Diploma - undefined

Macks Creek School

Bachelor of Science - Nursing

Cox College

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