Betty Lofton
Lafayette,LA
Summary
Results-driven store manager with proven expertise in customer service, problem-solving, and team leadership. Committed to enhancing customer satisfaction and driving sales through effective inventory management and promotional strategies.
Overview
14
14
years of professional experience
Work History
AMG
Devon Self Storage
Lafayette, LA
03.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
Store Manager
Hit-n-run
Lafayette, LA
09.2021 - 03.2026
- Supervised daily store operations, ensuring optimal inventory management and customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Developed and implemented promotional strategies to increase foot traffic and drive sales growth.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly for maximum impact.
Delivery Driver
Spedale’s Florist
Lafayette, LA
06.2021 - 09.2021
- Delivered floral arrangements accurately and timely, ensuring customer satisfaction.
- Managed route planning to optimize delivery efficiency and minimize delays.
- Maintained vehicle cleanliness and functionality, conducting routine inspections and servicing.
- Provided exceptional customer service by addressing inquiries and resolving issues on-site.
Operations Manager
PCMS
Broussard, LA
04.2014 - 06.2021
- Streamlined operations by implementing process improvements, reducing delays and enhancing workflow efficiency.
- Developed and maintained operational protocols, ensuring compliance with industry standards and regulations.
Housekeeping
Lafayette General Medical Center
05.2012 - 05.2014
- Maintained cleanliness and sanitation standards in patient rooms, restrooms, and common areas.
- Utilized specialized cleaning equipment to ensure thorough disinfection of high-touch surfaces.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Collaborated with nursing staff to prioritize cleaning schedules based on patient needs.
- Trained new housekeeping staff on protocols and best practices for safety.
Education
High School Diploma -
Lafayette High School
Lafayette, LASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
AMG
Devon Self Storage
03.2026 - Current
Store Manager
Hit-n-run
09.2021 - 03.2026
Delivery Driver
Spedale’s Florist
06.2021 - 09.2021
Operations Manager
PCMS
04.2014 - 06.2021
Housekeeping
Lafayette General Medical Center
05.2012 - 05.2014
High School Diploma -
Lafayette High School