Summary
Overview
Work History
Education
Skills
Awards
Community Service
Accomplishments
Certification
Additional Information
Timeline
Generic

Betty Magsam

Shawano,USA

Summary

Enthusiastic professional with a commitment to customer service and problem-solving in diverse scenarios. Engages effectively with others, thriving in collaborative environments rather than isolated settings. Familiar with Microsoft Office tools, enabling effective task management and communication. Prioritizes customer satisfaction and support over career advancement.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Career Business Coach

From Rags to Riches LLC
2025 - Current

Assist businesses with reducing their employee turnover with providing one on one sessions with their employees to assess and determine their potential of advancement in their specific career choices within the company.

Customer Service Representative

Schwarz
05.2021 - 03.2024
  • Create and provide various release numbers for customers.
  • Check in and out truck drivers for shipping and receiving.
  • Troubleshooting various situations.
  • Various data entry with company provided programs.
  • Limited Excel, word and office skills.
  • Various interaction with company staff on sight, on phone, and email.

Customer Service Representative

Greif
11.1999 - 04.2021
  • Create and provide various release numbers for shipping, receiving, brokerage thru company programs.
  • Various trouble shooting.
  • Check in and out truck drivers for shipping and receiving.
  • Various data entry thru company provided programs.
  • Limited excel, word, and office skills.
  • Various interaction with company staff on sight, on phone and email.

Personnel Supervisor

Olsten staffing Solutions
08.1996 - 11.1999
  • Set up skills tests and interview potential employees for employment opportunities.
  • Various data entry.
  • Interaction with various customers on job sites, on the phone, and on email.
  • Limited Excel, word, and office skills.

Education

High School Diploma - undefined

Poynette High
Poynette, Wisconsin
05.1986

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution

Awards

Family Services Volunteer

Community Service

Sam 25 Homeless Shelter, Volunteer, Shawano, WI, 2020-12, 2023-02, Everything I do is provided by my money I donate. Provide pre cooked meals for the homeless. Shop and drop off groceries as needed. Provide clothing and supplies and gas cards as needed. This is still on going when I have time available.

Accomplishments

In my 25+ years I have accomplished the ability to work with all personnel on all levels, from the CEO, manager, HR, supervisor, and hourly employees. I have established the ability on how to work with diversified personnel at various businesses. Over the years I have developed the ability to work with a deadline. I have developed the ability to multitask under pressured environments. I have developed the ability to really take time to listen to others concerns and provide them the comfort and understanding they need. I have developed the ability to resolve and diffuse conflicts that arise. I have developed the true reasoning of what great customer service is really about.

Certification

I have received a Certification for becoming a Life Coach through Life Coach Training Institute.

Additional Information

Becoming a coach is what God has groomed me for over the many years working under others. I couldn’t be happier with the career I have chosen.

I love helping others in any way I can so they never give up and always continue to reach for goals they never dreamed were possible.

Timeline

Customer Service Representative

Schwarz
05.2021 - 03.2024

Customer Service Representative

Greif
11.1999 - 04.2021

Personnel Supervisor

Olsten staffing Solutions
08.1996 - 11.1999

High School Diploma - undefined

Poynette High

Career Business Coach

From Rags to Riches LLC
2025 - Current