Betty Mears
Anderson,IN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Nanny
Kimberly Moreno
10.2022 - Current
- Expanded cultural awareness through exposure to diverse activities, literature, and cuisine, fostering an appreciation for global perspectives in young minds.
- Encouraged children to be understanding and patient with others.
- Organized family vacations and outings that catered to children''s interests, creating memorable experiences for the entire family.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Taught children basic life skills, manners and personal hygiene.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Environmental Services Housekeeper
Cordele Health And Rehab Center
08.2019 - 02.2020
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Supported sustainability initiatives with the responsible use of resources such as water, energy, and cleaning products.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
Home Health Aide
Self Employed Services
04.2006 - 11.2019
- Developed individual care plans for clients based on specific needs.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Scheduled and coordinated medical appointments.
- Assisted disabled clients to support independence and well-being.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided transportation and appointments management.
- Improved patient well-being by providing compassionate and attentive personal care.
Patient Service Representative
Crisp Regional Hospital
07.2017 - 12.2017
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Used [Software] to schedule appointments.
- Balanced deposits and credit card payments each day.
- Facilitated communication between patients and various departments and staff.
- Provided excellent customer service to patients and medical staff.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
Custodian
Pitts Church Of God
02.2009 - 06.2017
- Supported event setup and tear-down, contributing to successful school functions.
- Reported vandalism or other damage to property to supervisor.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Moved furniture for cleaning and set up for special events.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Administration Clerk
Jacksonville Naval Hospital
03.2001 - 03.2006
- Established and maintained standard office procedures to achieve demanding targets.
- Input data into spreadsheets and databases.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Processed documents and materials to disseminate information to appropriate parties.
- Provided clerical support, addressing routine, and special requirements.
- Interacted with customers by phone, email, or in-person to provide information.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Handled incoming phone calls and answered questions from callers.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Created and maintained detailed records of all office activities.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Medical Records Clerk
Naval Hospital Pensacola
10.1998 - 02.2000
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Supported quality improvement initiatives within the healthcare facility by providing accurate and timely data related to patient outcomes, treatment plans, and clinical performance measures.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Medical Records Clerk
United States Naval Hospital Guantanamo Bay
04.1996 - 07.1998
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Supported quality improvement initiatives within the healthcare facility by providing accurate and timely data related to patient outcomes, treatment plans, and clinical performance measures.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Assisted with the transition to an electronic health record system, ensuring a seamless migration of patient data while maintaining strict confidentiality standards.
- Supported medical staff by providing organized and accurate medical records.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- Transcribed and entered patient medical information into electronic medical records systems.
Education
High School Diploma -
Penn Foster High School
Scranton08.2007
Skills
- Appointment Scheduling
- Toddler care experience
- Child Safety
- Educational Software
- Basic clerical knowledge
- Dependable and Responsible
- Childcare
- Housekeeping and Cleaning
- Cleaning and sanitation
- Valid Driver's License
- File Organization
- Customer Service
- HIPAA Compliance
- Clerical Functions
Timeline
Nanny
Kimberly Moreno
10.2022 - Current
Environmental Services Housekeeper
Cordele Health And Rehab Center
08.2019 - 02.2020
Patient Service Representative
Crisp Regional Hospital
07.2017 - 12.2017
Custodian
Pitts Church Of God
02.2009 - 06.2017
Home Health Aide
Self Employed Services
04.2006 - 11.2019
Administration Clerk
Jacksonville Naval Hospital
03.2001 - 03.2006
Medical Records Clerk
Naval Hospital Pensacola
10.1998 - 02.2000
Medical Records Clerk
United States Naval Hospital Guantanamo Bay
04.1996 - 07.1998
High School Diploma -
Penn Foster High School
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