Experienced leader and problem-solver with a talent for team building and motivation. Demonstrated ability to connect with individuals and build positive relationships. Skilled in independent decision-making and sound judgment. Proven success in aligning technology and security strategies with business objectives. Led successful Governance, Risk Management, and Compliance initiatives at CSAA, developing comprehensive GRC programs to mitigate IT risks. Recognized for strategic leadership and stakeholder relationship building. Strong track record in regulatory compliance and cross-functional collaboration.
Skills
Leadership
IT Governance
Risk Management
Regulatory Compliance
Audit
Relationship Management
Strategic Planning
Cross-functional Team Coordination
Analytical Thinking
Standards/Frameworks - NIST, PCI-DSS, ISO
Work History
Sr Manager Governance Risk and Compliance
CSAA
Phoenix, AZ
08.2020 - 09.2024
Responsible for overseeing and managing all aspects of IT governance, risk, and compliance within the organization
Led a cross-functional team to assess and prioritize enterprise-wide IT risks, implementing mitigation measures that reduced critical risks
Established policies, standards, and procedures to ensure compliance with regulatory requirements and industry standards
Championed IT governance best practices, implementing processes designed to ensure compliance with industry standards and regulatory requirements while driving continuous improvement efforts throughout the organization (PCI, HIPAA, NYDFS, SOC)
Maintained relationships with internal stakeholders, including senior leadership, Legal, Privacy, department heads, and internal audit, to facilitate the implementation of the GRC program
Prepared and presented reports to senior leadership on the organization's GRC program, including key risk indicators and compliance metrics
Developed third-party risk management processes, including vendor assessments and tracking of user entity controls
Program Director – Identity and Access Management
IDMWORKS
Phoenix, AZ
01.2018 - 04.2020
Provided strategic leadership and expertise in the innovation, development, and implementation of solutions, including Privileged Access management, access authentication, authorization, and lifecycle workflows
Directed the activities of project personnel to ensure IAM solutions were delivered on schedule, in scope, and within budget
Executed the implementation of large-scale Identify and Access Management solutions for large Fortune 500 client engagements
Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges
Director of Information Security/CISO
Vitalant/Blood Systems
Scottsdale, AZ
07.2015 - 01.2018
Managed a team of information security professionals, ensuring their continuous professional development and growth within the organization
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas
Advised leadership on security-related issues, identified potential risk areas within the area of responsibility, and supported the problem-resolution process
Strengthened the organization''s security posture with thorough risk assessments, identifying potential threats and vulnerabilities
Developed policies and standards to ensure compliance with regulatory requirements and industry standards and a security awareness training program
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements
Information Security Officer | Corporate Compliance
HonorHealth/Scottsdale Healthcare
Scottsdale, AZ
12.2010 - 07.2015
Cultivated relationships with key stakeholders across both technical and non-technical departments, ensuring a cohesive approach to information security efforts
Conducted risk assessments for critical business processes, identifying areas requiring additional safeguards or procedural improvements
Coordinated with external auditors to ensure successful completion of annual regulatory compliance audits
Directed the architecture and implementation of multiple security solutions, including two-factor authentication, Identity and Access Management (IAM), and HIPAA access auditing
Developed partnerships with external security partners, including government agencies and commercial organizations, to identify, understand, and communicate current information security risks
Oversaw vendor risk management efforts, ensuring third-party providers met organizational security requirements before granting access to sensitive data or systems
Collaborated with IT teams to integrate robust security controls within the infrastructure, reducing potential attack vectors
Managed incident response activities, successfully containing and remediating multiple cyber threats in a timely manner
IT Consultant/Advisor
AZThink LLC
Phoenix, AZ
01.2008 - 01.2011
Consulting services focused on developing & implementing IT strategies:
Network Assessments (LAN/WAN, Windows OS, Active Directory, Enterprise Applications & Hardware configuration, etc.) to improve efficiencies & controls
IT Security, Compliance, Identity and Access Management, Audits & Risk Assessments (Access Control, Physical & Logical Security, Policies & Procedures)
Business Continuity Planning (Backup & Recovery, Replication, Co-Location)
Network & Systems monitoring systems; Virtualization Technology Planning & Implementation
IT Consultant
Cigna Medical Group
Phoenix, AZ
01.2010 - 12.2010
Clinical IT Project Manager focused on implementing various Clinical IT solutions to broaden my experience and knowledge in the Healthcare industry
Projects included extensive coordination with the Clinical business entities, Network Operations, Information Protection, Compliance & Privacy, and Strategic Planning & Sourcing
Sr Director of Information Technology
Dickstein Shapiro LLP
Washington, DC
01.2001 - 01.2008
Directed the IT Operations and managed five teams of 25+ staff; successfully managed challenges of diverse management styles to build a successful, dedicated IT team; recognized as a well-respected leader & mentor
Developed Network security program, IT Operations strategy, and policies & procedures to ensure confidentiality, integrity, and availability of information systems
Conducted Risk assessments in conjunction with implementing new technologies, acquisitions & mergers of new entities, physical & technical data center security reviews
Education
Master of Science - Computer Systems Management
University of Maryland
09.1988 - 12.1994
Bachelor of Science - Business Administration and Decision Information Systems
University of Maryland
09.1981 - 05.1986
Certification
Certified Information Systems Security Professional (CISSP), #314325
Project Management Professional (PMP), #531658
Certified Information Security Manager (CISM), #1424624
ITIL Foundation Certification
Certified Business Continuity Professional (CBCP), In Progress
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.