Overview
Work History
Education
Skills
Certification
Timeline
Generic

Betty Ochoa

Hollywood,CA

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cold Caller

Royalty Builders
07.2024 - Current
  • Getting Leads for the company by cold calling everyday.
  • Schedule appointments.
  • Get all the information needed for qualifying clients.
  • Make sure to reach my weekly quota.

Starbucks Barista

Safeway
10.2022 - 02.2024
  • Engage with customers, make them feel welcomed, & bring that friendly feel to their soul.
  • Make sure drinks are made just like the customer wants.
  • Brew coffee each 30 minutes for a fresh pot
  • Clean stations
  • Sweep lobby and kiosk each time there’s downtime.
  • Date all products
  • Deep clean all dishes in kiosk
  • Stock everything and make whipped creams for morning opener
  • Take out all trash and scrub oven tray
  • Clean espresso machine and Blender
  • Mop kiosk and lobby
  • Stay updated on promotions and holiday beverages

Team Member

Planet Fitness
03.2022 - 11.2022
  • Open gym and clean all counters.
  • Wipe down all machines.
  • Deep Clean tanning beds.
  • Make sure locker room is clean along with showers, dressing rooms and sinks.
  • Be very cautious all regulations are being followed.
  • Bring the best vibe and energy to the workplace.
  • Be very welcoming to everyone.
  • Know how to sign someone up or cancel their membership.

Employee

Opinions Ltd
11.2021 - 01.2022
  • Depending on quota that we would have to complete on daily basis I would recruit people that fit in that criteria.
  • I would make outbound calls to clients
  • Inputting data into the computer such as client information and inputting surveys.
  • Certain surveys required me to cook or prepare food or other cosmetic related products.
  • End of day I would clean the offices, mop and prepare for the next day.

Assistant Manager

HAVAIANAS
09.2019 - 05.2021
  • Greet customers, engaging with customers making sure they are leaving with the best impression of the store.
  • Meet daily sale goal.
  • Answer phone calls, reply to emails and fill out checklist. Track hourly reads and sales.
  • Be punctual, reliable, and flexible.

Stylist

BCBGMaxAzria
03.2019 - 01.2020
  • Provide a positive and friendly atmosphere.
  • Provide excellent customer service.
  • Ring up customers and provide information when asked.
  • Suggestive selling.
  • Recover in between free time and restock.
  • Keep count of Sales.

Receptionist

Lash and brow studio
08.2017 - 01.2019
  • Provide excellent customer service.
  • Assist clients with any issues.
  • Inbound and outgoing calls.
  • Assist with inbound and outbound emails.
  • Answering calls and transferring to the correct department.

Barista/Cashier

Starbucks
08.2016 - 07.2018
  • Provide excellent customer service.
  • Work well as a team.
  • Acted as a barista.
  • Cash handling.

Cashier

Western Bagel
10.2015 - 02.2016
  • Provide excellent customer service.
  • Work well as a team.
  • Cash handling.

Education

License - undefined

E.I. School Of Professional Makeup
11.2016

High school diploma - undefined

Taft High School
Woodland Hills, CA
01.2014

Skills

  • Retail sales and merchandising
  • Makeup application and product demos
  • Cash handling and cashiering
  • Barista and coffee service
  • Food preparation and safety
  • Customer service and support
  • Microsoft Office proficiency
  • Warehouse operations
  • Spanish language skills
  • Sterile processing technician experience
  • Assistant management experience
  • Social media management and marketing
  • Negotiation and leadership skills
  • Hospitality and guest services expertise
  • Telemarketing and lead generation
  • Content creation and e-commerce strategies
  • Medical terminology knowledge
  • Computer skills including Google Suite and QuickBooks
  • Retail sales
  • Cash handling
  • Makeup application
  • Sales
  • Marketing
  • Barista experience

Certification

  • Cosmetology License
  • October 2016 to Present
  • Driver's License
  • CPR Certification
  • Food Handler Certification
  • ServSafe

Timeline

Cold Caller

Royalty Builders
07.2024 - Current

Starbucks Barista

Safeway
10.2022 - 02.2024

Team Member

Planet Fitness
03.2022 - 11.2022

Employee

Opinions Ltd
11.2021 - 01.2022

Assistant Manager

HAVAIANAS
09.2019 - 05.2021

Stylist

BCBGMaxAzria
03.2019 - 01.2020

Receptionist

Lash and brow studio
08.2017 - 01.2019

Barista/Cashier

Starbucks
08.2016 - 07.2018

Cashier

Western Bagel
10.2015 - 02.2016

License - undefined

E.I. School Of Professional Makeup

High school diploma - undefined

Taft High School

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Betty Ochoa