Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Boyd Independent School District
Boyd, Texas
01.2020 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coached new employees on administrative procedures, company policies and performance standards.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Arranged rapid office equipment repair and maintenance with vendors.
Organized weekly staff meetings and logged minutes for corporate records.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Performed research to collect and record industry data.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Administrative Assistant to Principal
Mansfield Isd
Mansfield , TX
02.2014 - 01.2020
Maintained timesheets and absences for school.
Used PA system, two-way radio and multi-line phone system.
Composed, typed and distributed correspondence, reports and notices.
Answered phones, took messages and transferred calls.
Performed bookkeeping and accounting tasks for school.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed filing system, entered data and completed other clerical tasks.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Conducted invoicing and investigated accounts receivables discrepancies.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Composed and proofread memos, letters and reports to verify error-free communication.
Volunteered to help with special projects of varying degrees of complexity.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Maintained clean reception area to promote positive, professional environment for clients.
Liaised between clients and vendors and maintained effective lines of communication.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Established administrative work procedures to track staff's daily tasks.
Answered and quickly redirected large volume of calls on central system.
Answered, responded to and transferred over 40 daily phone calls on multi-line phone system.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Performed research to collect and record industry data.
Used Computers to prepare various correspondence, reports and other written material.
Created and implemented standard operating procedures for records handling.
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Managed five calendars to strategically coordinate meetings, appointments and events.
Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Transcribed and organized information to assist in preparing speeches and presentations.
Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
Managed over 100 monthly invoices for organization of 200 people and maintained accurate processing and verification.
Compiled 20 reports for program leaders.
Found new sources for office supplies and closely monitored inventory use to cut costs by $300.
Successfully completed special projects to exceed goals of both 5 department and overall organization.
Used [Software] to prepare various correspondence, reports and other written material.
Restocked supplies and submitted purchase orders to maintain stock levels.
Booked airfare, hotel and ground transportation to coordinate office travel.
Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Screened visitors and issued badges to maintain safety and security.
Interacted with vendors to purchase and set up equipment and services.
Edited documents to improve accuracy of language, flow and readability.
Assistant to Principal
Burleson Independent School District
Burleson, TX
08.2009 - 01.2014
Built and maintained positive relationships with diverse stakeholders, such as parents, school volunteers and outside agencies.
Monitored student behavior and enforced discipline policies.
Performed classroom evaluations to assess teacher strategies and effectiveness.
Partnered with Principal to administer school program in alignment with vision and goals, providing positive, high-expectation academic environment.
Built productive relationships with parents of students facing difficult situations at school or at home.
Supervised and evaluated teaching and support staff through instructional leadership and professional development.
Oversaw schedule management and protocols for orientation, registration and related activities.
Modeled expected and appropriate leadership to promote teaching staff and administrative personnel's positive interaction with students and families.
Facilitated continued education for teaching staff through implementation of quality curriculum training and appropriation of necessary resources.
Assisted with compliance efforts for fire and other safety regulations.
Coordinated yearly operations and staff budget, tracked expenses and documented actions.
Administered personnel policies and procedures and approved professional staff additions.
Education
Associate of Applied Science - Law Enforcement
Midland College
Midland, TX
05.1984
Skills
Outgoing Mail Preparation
Office Supply Management
Appointment Coordination
Computers and Technology
Microsoft Word
Materials Organization
Visitor and Customer Relations
Office Reception
Customer Complaint Resolution
Record Sorting and Filing
Computer Proficiency
Multi-Line Telephone Systems
Positive Attitude and Energetic
Greeting and Seating Clients
Cancellation Processing
Multitasking and Time Management
Confidentiality and Data Protection
Data Gathering
Call Forwarding
Supply Inventory Control
Call Answering and Routing
Clerical Support
Office Equipment Operation
Strong Organizational Skills
Outbound Calls
Standard Operating Procedure
Critical Thinking
Detailed Meeting Minutes
Document Sorting
Word Processing
Purchase Orders
Meeting Planning
Mail Management
Memo Preparation
Taking Messages
Bookkeeping Support
Check Processing
Positive Reinforcement
Expense Reports
Employee Communications
Meeting Minutes
Front Desk Operations
Inventory Records
Information Updates
Office Meetings
10-Key Proficiency
Credit Card Transaction Processing
Phone Call Direction
Employee Timesheet Processing
Visitor Relations
Timeline
Administrative Assistant
Boyd Independent School District
01.2020 - Current
Administrative Assistant to Principal
Mansfield Isd
02.2014 - 01.2020
Assistant to Principal
Burleson Independent School District
08.2009 - 01.2014
Associate of Applied Science - Law Enforcement
Midland College
Bi-Lingual
Speak Spanish
Bi-Lingual
Speak Spanish
Similar Profiles
Lisa CottenLisa Cotten
Substitute Teacher, K-12 at Boyd Independent School DistrictSubstitute Teacher, K-12 at Boyd Independent School District