Betty Patterson

Certified Medical Assistant

US Army

05.1988 - 07.2013

Sanitized, restocked and organized exam rooms and medical equipment.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures and care plan instructions.
Prepared and administered medications to alleviate patient symptoms.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Maintained detailed records of test results by entering data and patient information into computer.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Oriented and trained new staff on proper procedures and policies.
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Prepared lab specimens for diagnostic evaluation.
Measured patient pulse oximetry.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Implemented care and efficiency improvements to support and enhance office operations.
Collected pertinent data and calculations to aid physician in interpreting results.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Measured patient spirometry.
Followed appropriate procedures to minimize patient's exposure to radiation.
Monitored Type test accuracy using quality controls.