Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Betty Rodriguez

New York,NY

Summary

Food-loving Take-Out Specialist promotes friendly and professional guest service through detailed knowledge of menu and specials to help guests eat at home, work or anywhere. Keeps touchpoints clean and sanitized to maintain spotless takeout and delivery staging areas. Receives orders by phone or electronically, accurately processes transactions via POS and assembles and packs orders per company guidelines to create great guest memories. Friendly and reliable always offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

7
7
years of professional experience

Work History

Takeout Specialist

Red Lobster Restaurant
05.2022 - Current
  • Washed hands regularly throughout shift to comply with safety and sanitation protocol.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws and promotional coupons.
  • Increased drink, appetizers, entree and dessert orders by suggestively selling daily specials or popular items.
  • Transacted food and drink orders at POS in person and by phone.
  • Kept take-out area well-stocked to facilitate speedy service.

Cashier

Michaels Arts And Crafts
11.2017 - 01.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

Mott Hall High School
New York, NY
08.2017

Skills

  • Billing and Payment Processing
  • Customer Preferences
  • Cash Register Systems
  • Order Packaging
  • Customer Relations
  • Refund Handling
  • Time Management
  • Credit and Cash Transactions

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Takeout Specialist

Red Lobster Restaurant
05.2022 - Current

Cashier

Michaels Arts And Crafts
11.2017 - 01.2021

High School Diploma -

Mott Hall High School
Betty Rodriguez