Summary
Overview
Work History
Education
Skills
Timeline
Generic

Betty Smith

Daytona Beach,FL

Summary

2011 recognized by the Juneteenth celebration committee as a Home Town Hero for my work in preventing Domestic Violence, Women's Rights and Civil Rights.

I have also volunteered at theatine Science Center as an educational volunteer

Overview

50
50
years of professional experience

Work History

Lyft Driver

Lyft
Daytona Beach, FL
01.2024 - Current
  • Transported passengers safely and efficiently to various destinations.
  • Maintained vehicle cleanliness and adherence to safety standards.
  • Provided excellent customer service, addressing passenger inquiries promptly.

Navigated routes using GPS technology, optimizing travel time and fuel efficiency.

. I am a 5 star driver with an excellent rating for customer service

Life Insurance Agent

Western Southern Life Insurance
Daytona Beach, FL
01.2006 - 01.2007

Senior Correctional Officer

Volusia County Government
Daytona Beach, FL
04.1983 - 01.2005
  • Supervised daily operations within correctional facilities to ensure safety and security compliance.
  • Led training programs for new correctional officers, enhancing team performance and operational effectiveness.
  • Collaborated with interdisciplinary teams to develop rehabilitation programs for inmate reintegration.
  • Implemented conflict resolution strategies, reducing incidents of violence and promoting a safer environment.
  • Monitored inmate behavior and conducted regular inspections to uphold institutional policies and procedures.
  • Analyzed incident reports to identify trends, recommending policy adjustments for improved safety measures.
  • Mentored junior officers in best practices, fostering a culture of accountability and professional development among staff.
  • Coordinated recreation activities for inmates, promoting physical fitness and mental well-being throughout the population.
  • Led training programs for newly hired correctional officers, emphasizing safety protocols and proper use of restraint equipment.
  • Assisted in coordinating transportation arrangements for court appearances, medical appointments, and inter-facility transfers for inmates.
  • Maintained accurate records of all interactions with inmates in accordance with departmental guidelines on documentation standards.
  • Reduced instances of inmate misconduct by enforcing strict adherence to facility rules and regulations.
  • Maintained safety and security within the correctional facility through diligent monitoring and supervision of inmates.
  • Facilitated communication between inmates and their families, ensuring compliance with visitation policies and procedures.
  • Performed routine inspections of housing units, identifying maintenance issues for prompt resolution by facilities personnel.
  • Provided crisis intervention during emergencies, utilizing de-escalation techniques to maintain a calm environment.
  • Managed inmate work assignments, ensuring productive utilization of labor resources within the correctional facility.
  • Mentored junior correctional officers, sharing best practices in effective inmate management strategies.
  • Responded swiftly to medical emergencies within the institution, providing first aid care while awaiting professional assistance when necessary.
  • Promoted a culture of inclusivity by treating all staff, inmates, and visitors with dignity and respect, regardless of race, religion, or gender identity.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Completed intake paperwork, fingerprints, and searches.

I was a training officer and range officer for 10 plus years. My strongest points are the ability to deescalated situations and resolve conflicts before they escalated

During my time as an officer I worked with both male and female inmates including men's Max heavy mental health inmates, as well as ID and Receiving. I also worked the control room and trained others for that post

EMT

Ocala Regional Medical Center
Ocala, FL
04.1976 - 05.1979
  • Administered basic life support and advanced cardiac life support techniques in emergency situations.
  • Collaborated with medical team to assess patient conditions and determine appropriate care strategies.
  • Operated medical equipment, including defibrillators and oxygen delivery systems, during emergencies.
  • Maintained accurate patient records and documentation in compliance with hospital protocols.
  • Provided compassionate care to patients while ensuring safety and comfort during transport to medical facilities.
  • Coordinated with dispatch to optimize response times for emergency calls within the community.
  • Led post-incident reviews to identify areas for improvement in emergency response processes.
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.

Education

Associate of Science - Criminal Justice Corrections

DBCC
Daytona Beach, FL
01-1983

Skills

    Team work

Timeline

Lyft Driver

Lyft
01.2024 - Current

Life Insurance Agent

Western Southern Life Insurance
01.2006 - 01.2007

Senior Correctional Officer

Volusia County Government
04.1983 - 01.2005

EMT

Ocala Regional Medical Center
04.1976 - 05.1979

Associate of Science - Criminal Justice Corrections

DBCC
Betty Smith