Betty S. Mobley
Summary
Administrative professional with extensive experience in providing administrative support for various federal government agencies and C-Level Executives. Strong oral and written communication skills and financial management database management skills. Proven ability to work independently, handle multiple tasks efficiently, learn quickly and work cooperatively on a team. Well versed in creating and approving travel authorizations and vouchers, managing, budget and finance support, communication, logistical support and developing administrative procedures to improve work processes, and time management. Working knowledge of government procurement, industry practices relating to administrative support and scheduling.
Overview
14
14
years of professional experience
Work History
Executive Assistant
FM Talent, USDA Office of Civil Rights
08.2021 - 07.2025
- Maintain and review daily FNS internal mailbox within Outlook routine mail to the appropriate program office within the USDA SharePoint system
- Maintain, monitor and re-route documents received in the FNS CRD folder on the Share Point system to the appropriate process for the National Snap Office
- Types correspondence, reports; sets up and arranges material in appropriate formats;
- Sets up and maintains files and records system; gathers data for record purposes; selects and disposes of obsolete file and records material;
- Utilizes a good knowledge of departmental operations, procedures, regulations and policies to extract and summarize pertinent data from files and records, to prepare routine correspondence, and to supply a variety of information to callers;
- Checks forms, reports and other material for completeness and accuracy and follows up to correct discrepancies.
- Maintains prepares routine periodic and special reports for administrative purposes by looking up and assembling data and compiling same into required reporting form;
- Operates a variety of office machines;
- Perform related duties as assigned.
Executive Assistant
FM Talent, HHS – Office of National Coordinator
Washington, DC
12.2020 - 07.2021
- Company Overview: Cybersecurity and Enterprise Architecture Division, Washington, DC
- Demonstrate competent knowledge of Microsoft Office including PowerPoint, Excel, Word and Outlook especially in the area of calendar scheduling and email
- Schedule Meetings/Manage Calendars
- Manage the Senior Program Director’s Calendars
- Manage group email boxes and ensure correspondence is timely
- Provide telephone coverage for the office phone system and backup for the receptionist.
- Manage shared equipment, copiers, faxes, scanners, printers.
- Schedule conference rooms and set-up presentation equipment
- Maintain copy room, order office supplies, and assure supplies are stocked.
- File both paper and electronic documents
- Greet and escort guest for in-house meetings
- Assist other office in ONC on occasion to fill in for unplanned absence
- Manage GoToMeetings, GoToWebinars, and Zoom; attend training for updates on use of these applications.
- Make travel arrangement per Federal travel regulations using the Concur Travel System
- Create travel vouchers with receipts and route for approval in automated system
- File travel vouchers in a timely manner
- Perform other related administrative duties as assigned.
Executive Assistant
FM Talent, General Accounting Office (GAO) (Contractor)
Washington, DC
01.2018 - 05.2020
- Company Overview: Washington, DC
- Worked collaboratively with high level officials.
- Receive all incoming calls and walk-in clients.
- Assisted employees promptly on the telephone or directs visitation, determining the level of seriousness of the situation and referring the employee to the appropriate counselor for further evaluation or consultation.
- Gathered, organized, analyzed, and reported data to supervisor and present to entire staff at meetings.
- Prepared counselor’s schedule and maintains current knowledge of counselor’s schedules.
- Opened and closed the center each day, manages customer service, checks on functioning of office equipment, and arranges displayed materials in front of reception area.
- Worked in a confidential environment handling sensitive material.
- Researched counseling materials related to employee needs and assists with special counseling service projects.
- Researched web links for counseling services and prepares materials to be added to the homepage under the direction of counseling staff, and in coordination with the program manager.
- Served as liaison between GAO counseling staff and employees.
- Assisted GAO employees in locating resources in the lending library that will best fit their informational needs, and in maintaining library book lending records where required.
- Assisted with the development of materials for advertising Counseling Services programs and distributes flyers, brochures, posters, etc.
- Made room and equipment arrangements; copy and assemble handout materials for counseling services workshops and briefings; prepared Notice of Visitor form (GAO Form 65).
- Maintained log of counseling services briefings, seminars, and group interventions.
- Maintained a log of magazines and newsletters.
- Undertakes an annual inventory of the lending library, including test supplies.
- Orders supplies and materials for the office.
Management Analyst & Funds Manager
Department of Transportation - National Training Center
Arlington, VA
03.2016 - 01.2018
- Company Overview: Arlington, VA
- Assisted the Director of the National Training Center in analyzing, evaluating methods and techniques for assessing and improving program efficiency and effectiveness via a wide range of management services such as organization arid procedures, personnel, travel, budget administration, financial management, procurements, supply ordering, contract support and other logistical services.
- Formulated budget for the National Training center and provides financial advice and performs a variety of budget functions involving the formulation, execution, analysis, and justification of budgets for substantive programs and support activities with special emphasis an accountability for financial management and reported to the Director and top level officials on the status of budget.
- Developed, established, and implemented logistics policies and procedures for the delivery of training programs and performs efficiency studies to recommend changes that result in improving program delivery and maintains documentation of various internal and external policies. Gathered information and develop recommendations to resolve substantive problems of effectiveness and efficiency in the delivery of the training program.
- Supported efforts to improve productivity, effectiveness in program operations and administrative support activities.
- Utilized the Oracle Delphi system to prepare requisitions, invoice payment and interagency agreements, related documents, obtained signatures and routed documents for approval.
Management Analyst
Department of Health and Human Services (HHS)
Washington, DC
03.2013 - 03.2016
- Company Overview: Washington, DC
- Supervised a staff of 3 within the agency recruitment department, implementation of design and management of the job analysis process for the agency.
- Composed correspondence and assisted in the development of a procedural manual;
- Employed knowledge of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical and evaluative methods to improve the techniques for assessing program development or execution and improving organizational effectiveness and efficiency.
- Presented oral and written briefings to keep the Director, Deputy AA, and principal staff informed of the status of funds.
- Was responsible for maintaining and reporting the budget and finance reports pertaining to the travel and transportation of the department, document any changes or updates pertaining to the departments travel regulations and policies
- Made arrangements for travel and conferences.
- Collected, reviewed, and analyzed data and prepare reports and documentation to support decision-making, derive solutions or recommend process improvements with personnel management.
- Developed and managed the interior approval process for internal and external, finances and budget, space management, procurements of services and tracking status of departmental vacancies.
- Proposed comprehensive recommendations to program officials and supervisors and strive to have viable recommendations accepted by operating components.
- Directed and developed evaluation plans and procedures for the organization operation, and emergency planning for the agency.
- Attended meetings at the request of the immediate supervisor related to budget plans, procedures, and responsibilities of the Office and presented the Office’s position on subject matter under discussion.
- Liaison on financial issues between OCIR and the Office of Executive Support including fact gathering, problem solving, and coordination of action items associated with offices resources. Submitted appropriate reports to the supervisor or designated staff.
- Gathered and organized complex narrative and statistical management information using and modifying accepted methods to suit the peculiar circumstances presented by different studies and projects.
- Managed analyzed the evaluation of the effectiveness of government programs and operations for senior management. Implemented various reporting methods to management pertaining to current and future developments in the contracting and procurement services, supplies and equipment to support the agencies property and space management requirements.
Acting Executive Administrative Officer
Washington, DC
12.2011 - 03.2013
- Company Overview: Washington, DC
- Developed innovative processes for customer service interactions by expanding the functions of the administrative team, exploring best practices that enhanced office efficiency.
- Supervised training and study groups with direct comprehensive studies and analyses of the missions, plans, operations, and relationships to define its administrative services needs and established goals and objectives for administrative services.
- Defined management requirements and ensured development of administrative plans and systems met the requirements and anticipated obstacles to operational management that posed a potential interference with the accomplishment of objectives.
- Evaluated all personnel action requests to ensure actions comply with policy and are consistent within OHS, ensured approved training needs were met, and management and employees were advised of personnel program initiatives, personnel responsibilities, and regulations.
- Collaborated with senior management within OHS to resolve staffing, personnel grievances, labor relations and Equal Employment Opportunity issues as well as annually reviewed performance evaluations to identify trends and to identify consistency and equity of treatment for personnel within the organization.
- Established and mastered analysis process as the key factor in the expedition of recruitment for the department.
- Weekly meetings with Director and other Agency Official on the intricacies of human resource practices and successfully collaborating with human resources personnel to receive qualified applicants.
- Detailed 1 yr. 3mos
Education
Continuing Education Classes -
USDA Graduate School
01.2016
Skills
- Human Resource Management
- Training
- A1 Leadership
- Facilitator of Leadership Training
- Facilitator of Ethics Training
- Basic Project Officers Course
- Records Management Training
- Mastering Business Grammar
- Microsoft Office Suite Applications, Word, SharePoint, Excel, PowerPoint, and Outlook
- Type 60 wpm
- Oracle Delphi
Timeline
Executive Assistant
FM Talent, USDA Office of Civil Rights
08.2021 - 07.2025
Executive Assistant
FM Talent, HHS – Office of National Coordinator
12.2020 - 07.2021
Executive Assistant
FM Talent, General Accounting Office (GAO) (Contractor)
01.2018 - 05.2020
Management Analyst & Funds Manager
Department of Transportation - National Training Center
03.2016 - 01.2018
Management Analyst
Department of Health and Human Services (HHS)
03.2013 - 03.2016
Acting Executive Administrative Officer
12.2011 - 03.2013
Continuing Education Classes -
USDA Graduate School
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