Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Betty Stetzer

Melrose

Summary

Accomplished Certified Nursing Assistant with experience at Gundersen Health System, excelling in patient care and HIPAA compliance. Demonstrated compassionate caregiving and effective communication, enhancing patient satisfaction by 20%. Proficient in vital signs monitoring and fostering patient independence, ensuring high-quality care and safety. Reliable team player committed to improving patient outcomes and well-being.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Gundersen Health System
03.2014 - 07.2025
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Supported patients with personal care tasks to preserve dignity and promote independence.

Certified Nursing Assistant

Pineview Care Center
06.2012 - 03.2014
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.

Certified Nursing Assistant

Moore Genuine Care
08.2010 - 05.2013
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

Certified Nursing Assistant

Tomah Nursing & Rehab
08.2010 - 04.2011
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.

Certified Nursing Assistant

Rolling Hills Rehab Center
05.2007 - 06.2010
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Education

No Degree - Certified Nursing Assitant

Winona Technical College
Winona, MN
03-2007

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Collecting vital signs
  • Bathing assistance
  • Vital signs monitoring
  • Bedside manner
  • Dressing assistance
  • Compassionate caregiver
  • Feeding assistance
  • Positioning patients

Certification

  • CNA - Certified Nurse Assistant

Timeline

Certified Nursing Assistant

Gundersen Health System
03.2014 - 07.2025

Certified Nursing Assistant

Pineview Care Center
06.2012 - 03.2014

Certified Nursing Assistant

Moore Genuine Care
08.2010 - 05.2013

Certified Nursing Assistant

Tomah Nursing & Rehab
08.2010 - 04.2011

Certified Nursing Assistant

Rolling Hills Rehab Center
05.2007 - 06.2010

No Degree - Certified Nursing Assitant

Winona Technical College

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Betty Stetzer