Betty Thierman
Charlestown,IN
Summary
Accomplished Pharmacy Technician with a proven track record at Kroger Central Fill, enhancing pharmacy workflow and medication accuracy. Excelled in high-pressure environments, demonstrating exceptional problem-solving and team collaboration skills. Streamlined operations across roles, significantly improving efficiency and patient confidentiality without compromising service quality.
Work to fill, package, sort and ship out customers . Ensuring a safe and efficient work habit for our customers.
Overview
26
26
years of professional experience
Work History
Pharmacy Technician
Kroger Central Fill
06.2022 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cafe Worker / Cafe Manager
Greater Clark County Schools
10.2007 - 05.2020
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Receptionist
Westminster Healthcare Center
07.1998 - 08.2004
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
Education
GED - General Studies
Lanesville Jr-Sr High School
Lanesville, INSkills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Patient confidentiality
- Prescription Filling
- HIPAA
- Labeling Accuracy
- Manual and automated medication dispensing
- Attention to Detail
- Prioritization and Organization
Timeline
Pharmacy Technician
Kroger Central Fill
06.2022 - Current
Cafe Worker / Cafe Manager
Greater Clark County Schools
10.2007 - 05.2020
Receptionist
Westminster Healthcare Center
07.1998 - 08.2004
GED - General Studies
Lanesville Jr-Sr High School
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