Summary
Overview
Work History
Education
Skills
Timeline
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Bettye White

Property Management Administrative Assistant
Las Vegas,NV

Summary

Approachable Leasing Manager talented at providing outstanding customer service to both prospective and current residents. Adept at ensuring community occupancy and compliance with all regulations and standards. Proficient in aiding the management and leasing team in maintaining property standards. Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

5
5
years of professional experience

Work History

Leasing Manager

Greystar
Las Vegas, Nevada
11.2021 - Current
  • Collected, completed and processed lease applications.
  • Monitored performance of individual leasing agents and coached on successful strategies.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Managed daily and weekly marketing and leasing plans.
  • Established key relationships with potential leasers and renters.
  • Created and submitted daily reports on leasing activities.
  • Trained leasing professionals on regulatory requirements, company policies and office procedures.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Explained terms of lease and amounts to be paid to tenants.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.
  • Created, coordinated and engaged in marketing campaigns.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Developed and implemented tactical marketing plans.

Property Manager

AMC Property Managerment
Las Vegas, Nevada
11.2016 - 05.2021
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained sufficient number of units market-ready for lease.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Developed and executed plan to achieve and maintain 98% or better rate of occupancy.
  • Trained and motivated leasing staff during bi-monthly trainings.

Education

BBA - Business Administration And Management

Colorado Technical University
Colorado Springs, CO
04.2024

High School Diploma -

Rancho High School
Las Vegas, NV
06.1994

Skills

  • Property Service Contract Administration
  • Disturbance Handling
  • Repair Planning
  • Security Management and Enhancement
  • Office Procedures
  • Tenant Relations
  • Property Tours
  • Local and State Laws
  • Emergency Response
  • Rental Pricing Strategies
  • Complaints Investigation
  • Leasing Reports
  • Vacancy Marketing
  • Department Planning
  • Maintaining Closing Ratios
  • Sale and Rental Recordkeeping
  • Performance Optimization Strategies
  • Tenant and Owner Liaising
  • Monthly Fee and Payment Collection
  • Collections Procedures
  • Key Relationships
  • Fair Housing Laws Knowledge
  • Insurance Coordination
  • Administrative Leadership
  • Dispute Handling
  • Rent Collection

Timeline

Leasing Manager

Greystar
11.2021 - Current

Property Manager

AMC Property Managerment
11.2016 - 05.2021

BBA - Business Administration And Management

Colorado Technical University

High School Diploma -

Rancho High School

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Bettye WhiteProperty Management Administrative Assistant