Betty K. Martin

Supervised incoming and outgoing shipments of fine art on behalf of museums in a five state area through Dallas Fort Worth International Airport.

Handled customs and shipping documents through various stages to ensure legal compliance.

• Organized and maintained accurate records of field data, ensuring easy access for future analysis and decision making.
• Demonstrated expertise in problem-solving by identifying potential issues before they escalated into major problems, saving time and resources.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.