BETTY M RODRIGUEZ
The Bronx,NY
Summary
Payroll administrator with extensive experience in customer service at OFFICE OF PAYROLL ADMINISTRATION and CUNY. Demonstrated ability to enhance compliance and reporting accuracy through effective financial planning strategies. Proficient in Microsoft Office, delivering organized and detail-oriented solutions. Strong communication skills and multitasking capabilities in dynamic environments.
Overview
18
18
years of professional experience
Work History
Union Services Team Member
OFFICE OF PAYROLL ADMINISTRATION
NY
07.2024 - Current
- Process periodic payment requests for clients by reviewing, posting entering data into the FMS system, following unit operational procedures, in order to initiate appropriate service and prepare for further processing by appropriate FMS staff.
- Input insurance and political dues payroll information into the Organizational Dues System (UDPS) from various payroll reports for the purpose of generating monthly checks, letters, invoices and reports.
- Prepare and review Union Services Unit payroll, status, and statistical data reports.
- Update organizational dues spreadsheet using Microsoft Excel.
- Prepare cash balances and balance sheet account reconciliation.
- Respond to Union Services’ Remedy system customer service tickets and requests.
- Process and input union, insurance, and political requests into NYCAPS and PMS on a daily basis.
- Research and prepare written correspondence; ensure timely response to inquiries made by unions, insurance companies and other stakeholders.
- Assist in the operation of the unit by answering inquiries, researching, and responding to agency customer service tickets.
Citywide Systems Integrity Team Member
OFFICE OF PAYROLL ADMINISTRATION
NY
08.2019 - 07.2024
- Served as a liaison between users in city agencies and management on system security issues to ensure citywide security profiles are accurate and updated accordingly.
- Provided assistance in the preparation of regular reporting and briefing to facilitate internal and external audits using automated systems.
- Monitored and ensure compliance with laws and regulations governing financial agencies.
- Maintained appropriate access levels by monitoring internal control systems, procedures, and audit logs.
- Completed comprehensive valuation analysis and played a key role in completing financial due diligence that was crucial to successful reporting and compliance.
- Analyzed system requirements & recommend solutions to assist management in meeting agency goals.
- Answered inquiries and provided information through research and analysis; aid Help Desk representatives as required.
- Provided assistance to employees and agency supervisors on payroll and timekeeping matters.
- Worked on special projects as needed.
Accountant
DEPARTMENT OF HUMAN SERVICES
PA
04.2018 - 08.2019
- Prepared, examined, and analyzed accounting and financial reports to assess accuracy, completeness, and conformances to reporting/procedural standards.
- Participated in implementation of new system and assisted coworkers in the use of it.
- Responsible for all accounting, budgeting, and reporting associated with the information, Referral and Emergency Services (IRES) Division, Program Centralized Data (PCD) unit, Homeless Assistance Program and Human Services Development fund grants, and the Human Services Building.
- Assisted the Department Fiscal Officers with fiscal tasks, which include audit reviews, state and county budgeting, internal and external reporting, prepare journal entries and financial statements.
- Performed monthly reconciliations between the general ledger and various subsidiary systems.
- Ensured that all expenditures were properly funded and accounted for.
- Maintained and ensured the accuracy of accounting records documents and reconciling the general ledgers and subsidiary accounts.
System Analysis and Security Supervisor
OFFICE OF PAYROLL ADMINISTRATION
NY
08.2016 - 04.2018
- Managed a team of professional staff.
- Provided guidance, policy interpretation and training to staff.
- Served as a liaison between users in city agencies and management on system security issues to ensure citywide security profiles are accurate and updated accordingly.
- Facilitated access to internal and external audit requirements by ensuring citywide data is properly tracked and categorized. Oversight approval and correction of systems.
- Conducted review of operational business practices, reported findings, and identified opportunities for sustained improvement and effectiveness to assist management in meeting agency goals.
- Implemented new system requirements and participated in system testing.
- Provided assistance to employees and agency supervisors on payroll and timekeeping questions.
- Managed maintenance for PMS reference tables within citywide procedures and policies.
- Worked on special projects as needed.
Accountant / HR Payroll Analyst
CUNY CENTRAL OFFICE
NY
03.2007 - 08.2016
- Coordinated & audited CUNY's payroll for Hostos and Guttman Community Colleges.
- Monitored and ensured accurate employee’s leave balances are based on accruals, usage, Employee Time Report (ETR) and Employee Time Report Adjustments (ETRA), are processed timely and appropriate documentation is provided when necessary.
- Reviewed, coded, and input accurate timesheet pay entries.
- Served as a liaison between campus Human resources Department and University Payroll Director.
- Developed and maintained reports and queries in CUNYFIRST (PeopleSoft) and NYC CHRMS query system.
- Trained & managed staff on PMS and payroll systems.
- Managed the implementation of contractual entitlements for classified civil service and non-teaching instructional staff members.
- Reviewed PMS reports of timekeeping and payroll entries.
- Implemented the salary elements of union contracts and audited the colleges' implementation of contractual salary adjustments, garnishments & reimbursements.
- Processed one-time payments to adjust end of semester reports. Processed payment reimbursements.
- Researched payment inquiries and provided resolution on discrepancies.
Education
Bachelor of Science - Accounting
Lehman College / CUNY
New York01.2013
Associate of Science - Accounting
NYC College of Technology
New York01.2006
Skills
- Detail Oriented
- Customer service Excellence focus
- Ad Hoc Reporting
- Microsoft Office
- Operations & Financial Planning/Analysis
- Effective Written and Communication
- Strong Independent initiative
- Team Leadership
- Highly Organized
- CUNYfirst
- PMS
- Peoplesoft
- Pi
- RMDS
- CHRMS
- PPMS
- City Time
- NYCAPS
- RTM
- Payroll Community
- CSA
- LURS
- Remedy (OPA and FISA)
- ClearQuest
- SharePoint
- TSOA
- W2Racs
- WCS
Timeline
Union Services Team Member
OFFICE OF PAYROLL ADMINISTRATION
07.2024 - Current
Citywide Systems Integrity Team Member
OFFICE OF PAYROLL ADMINISTRATION
08.2019 - 07.2024
Accountant
DEPARTMENT OF HUMAN SERVICES
04.2018 - 08.2019
System Analysis and Security Supervisor
OFFICE OF PAYROLL ADMINISTRATION
08.2016 - 04.2018
Accountant / HR Payroll Analyst
CUNY CENTRAL OFFICE
03.2007 - 08.2016
Bachelor of Science - Accounting
Lehman College / CUNY
Associate of Science - Accounting
NYC College of Technology
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