Betty Michelle A. McCline
Nesbit,MS
Summary
10 + years of experience applying exceptional planning and problem-solving abilities towards enhancing business strategies and day-to-day business operations. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating business operations infrastructures and compliance measures to ensure the operational and financial success of organization. Result oriented and data-driven in developing teams focused on improving operations processes and increasing productivity. Successful oversight of HR Departments, Pre-& Post Recruitment, Performance Management, Employee Relations, Benefits, and payroll processes.
Overview
12
12
years of professional experience
Work History
Director of Finance & Operations
Memphis Merit Academy Charter School
07.2019 - 02.2024
- Responsible for total project management, including budget control, developing the RFP/BID processes, and negotiating subcontracts; successfully managed the 12-million-dollar construction project to purchase the Parkway Village shopping center and renovate the campus for Memphis Merit Academy Charter School
- Negotiated favorable vendor contracts by leveraging strong analytical skills and industry knowledge for competitive advantage.
- Collaborated with executive leadership team in developing long-term financial goals, ensuring alignment with overall business objectives.
- Optimized cash flow management through diligent monitoring of receivables, payables, and investment activities.
- Enhanced company profitability with strategic financial planning, budgeting, and forecasting techniques to ensure optimal resource allocation.
- Reduced overhead costs by identifying inefficiencies and implementing targeted cost-saving measures across various departments.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Successfully managed multiple, concurrent projects by prioritizing tasks and allocating resources efficiently.
- Enhanced internal control systems and procedures to mitigate risk and support opportunities.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Director of Operations
Memphis Merit Academy Charter School
09.2018 - 06.2019
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audit checks.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Improved safety records by instituting strict compliance with health and safety regulations and conducting regular training sessions for staff.
- Enhanced operational resilience by developing and implementing robust contingency plans that ensured continuity of operations in face of unexpected disruptions.
- Spearheaded negotiation of cost-effective contracts with suppliers, significantly reducing operational expenses without compromising on quality.
- Streamlined communication channels within organization, implementing comprehensive internal communication platform that facilitated real-time information sharing.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
HR Specialist
Alco Management, Inc.
03.2018 - 08.2018
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
- Achieved departmental objectives by collaborating with staff to share and implement best practices
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices
- Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Operations Manager
Gestalt Community School
07.2016 - 10.2017
- Facilitated and managed teacher recruitment fairs, open house events, conducting phone interviews, and coordinating in-person interview days, resulting in 100% of hiring for the organization and a retention rate of 90% for year 1 of operations
- Managed a recruitment team of 11 staff members, effectively implementing a solid recruitment plan to attract and retain 240 6th and 7th-grade students for placement at NSAMS, resulting in 95% of enrollment goal for year 1 of operations.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Raised property accuracy and accountability by creating new automated tracking method.
HR Manager
Gestalt Community Schools
05.2014 - 06.2016
- Implemented an in-house professional development program for all school level support staff focused on operations growth and development with a teaching structure model from Educational Leadership (EL), impacting 5 networks of schools and 15 operations team members.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Managed employee disputes by employing conflict resolution techniques.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Distributed employee engagement surveys to identify areas of improvement.
HR Generalist
Teleflex Medical
04.2013 - 04.2014
- Redesigned and implemented a robust recruiting process for internal, external, and temporary talent, resulting in 3-week turn around; focused on direct hires, lateral movement, and temp to hire transitions.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Improved employee retention by implementing effective onboarding and training programs.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Developed and implemented onboarding and orientation programs for new employees.
- Administered employee benefits programs and assisted with open enrollment.
- Assisted with writing job postings and job descriptions for boards.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Collaborated with managers to identify and address employee relations issues.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Created and delivered HR training sessions to staff, managers and executives.
HR Administrator
Landsberg Orora
06.2012 - 03.2013
- Successfully recruited 20 permanent hires and temporary hires within three weeks, with highly qualified candidates; sourced applicants conducted all pre-employment processes, and managed relationship with temporary agency to negotiate rates and ensure hiring needs were fulfilled by hiring timeline for successful opening of new facility.
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
- Prepared new hire letters, employee contracts, and corporate policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Facilitated smoother onboarding experiences, preparing and updating orientation materials.
- Improved recruitment processes by streamlining candidate screening and interview scheduling.
- Administered employee benefits programs and assisted with open enrollment.
- Created and delivered HR training sessions to staff, managers and executives.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
Executive Leadership Program - Executive Leadership
Strayer University-Jack Welch Management Institute
12.2018
Master of Science - Human Resources & Organizational Development
Strayer University
Memphis, TN06.2018
BBA - Business Administration And Management
University of Memphis
Memphis, TN05.2012
Skills
- Cash Flow Management
- Audit management
- Working capital management
- Cost Control
- Stakeholder Management
- Account Reconciliation
- Strategic Planning
- Compliance Monitoring
Affiliations
- Leadership Memphis, Cohort Member
- Developing Noblemen Academy, Board Vice Chair
- Building Excellence Schools, LENS Program Graduate
- SHRM- Memphis Professional Chapter, Member
Skills
Budget Control, Finance and Accounting Oversight, Financial Budgeting and Reporting, Cash Flow and Reconciliation, Human Resources Oversight, Benefit Administration, Contract Negotiation, Recruitment Strategizing, Time Tracking & Payroll Administration, Policy Development and Enforcement, Internal Control Management & Reporting, Compliance Monitoring, Strategic Planning, Process Development and Streamlining
Timeline
Director of Finance & Operations
Memphis Merit Academy Charter School
07.2019 - 02.2024
Director of Operations
Memphis Merit Academy Charter School
09.2018 - 06.2019
HR Specialist
Alco Management, Inc.
03.2018 - 08.2018
Operations Manager
Gestalt Community School
07.2016 - 10.2017
HR Manager
Gestalt Community Schools
05.2014 - 06.2016
HR Generalist
Teleflex Medical
04.2013 - 04.2014
HR Administrator
Landsberg Orora
06.2012 - 03.2013
Executive Leadership Program - Executive Leadership
Strayer University-Jack Welch Management Institute
Master of Science - Human Resources & Organizational Development
Strayer University
BBA - Business Administration And Management
University of Memphis
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