Bety Pierre Charles
Tampa,FL
Summary
Knowledgeable administrative professional with expertise in medical records management, and data entry. Proven ability to review and document clinical data, ensuring accuracy and compliance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bilingual Medical Information Licensed Specialist
Ashfield Engage
05.2022 - Current
- Completely and accurately document all Medical Information Requests, Adverse Events and Product Quality Complaints in compliance with Ashfield, Client and Federal guidelines and regulations
- Maintain excellent quality and productivity standards for all client programs; adhere to program scripts and guidelines
- Accurately collect information required by individual programs and correctly capture in specific program databases
- Exhibit effective communication and tele-management skills
- Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed
- Upheld HIPAA regulations and standards for protecting patient information.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Performed software updates, upgrades and data backups.
- Skilled at working independently and collaboratively in a team environment.
Dialysis Nurse
Fresenius Kidney Care
06.2021 - 05.2022
- Assist and care for patients that are receiving dialysis to treat end-stage kidney disease
- Oversee dialysis from start to finish, including monitoring the patient, administering medication
- Educate patient and their families on fluid management
- Document patient charts accordingly and periodically through Cerner and various medical chart system.
- Analyzed emergency situations and took prompt action to save lives.
- Utilized Cerner automated healthcare database to perform duties, maintain records and prepare reports.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Monitored patient reactions after administering medications and IV therapies.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
License Practical Nurse
Concordia Village Of Tampa
02.2018 - 05.2021
- Provides direct and individualized nursing care to assigned patients, according to Nursing Standards
- Serves as Nursing Supervisor for nigh Shift, while managing CNA staff, and other nurses
- Document patient chart periodically and disbursed medication according to doctor’s order.
- Assisted with admissions, appointments, transfers, and discharges.
- Cared for wounds, provided treatments, and assisted with procedures.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
Nursing Assistant
John Knox Village Of Tampa
11.2015 - 01.2018
- Assist Patient with Daily living Activities
- Register patient’s vitals and weight, according to in charge burse request
- While performing a full range of customer service, and technical support functions
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
Bachelor of Science - Nursing
St. Petersburg College
St. Petersburg, FL12.2020
No Degree - Practical Nursing
Erwin Technical College
Tampa, FL06.2017
Associate of Applied Science - Arts
Miami Dade College
Homestead, FL05.2015
Skills
- Content Editing
- Insurance Requirements
- Patient Admission
- Prescription Refills
- Customer Experience
- Electronic Medical Record Software
- HIPAA Compliance
- Quality Patient Care
Certification
CPR Certified: American Heart Association (Current-2024)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Native or Bilingual
Timeline
Bilingual Medical Information Licensed Specialist
Ashfield Engage
05.2022 - Current
Dialysis Nurse
Fresenius Kidney Care
06.2021 - 05.2022
License Practical Nurse
Concordia Village Of Tampa
02.2018 - 05.2021
Nursing Assistant
John Knox Village Of Tampa
11.2015 - 01.2018
Bachelor of Science - Nursing
St. Petersburg College
No Degree - Practical Nursing
Erwin Technical College
Associate of Applied Science - Arts
Miami Dade College
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