Betzabe Vergara

Work History

Radiant Services

01.2023 - 03.2025

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Generated accurate and timely invoices for hotel clients.
Reviewed and verified client accounts, ensuring proper documentation for all transactions.
Maintained organized records for all invoices, payments, and correspondence.
Acted as primary liaison for client inquiries concerning invoices and accounts.
Addressed and resolved any billing discrepancies or concerns with professionalism and accuracy.
Monitored and followed up on outstanding invoices, to insure timely payments.

Mattucci Plumbing

08.2021 - 01.2023

Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Managed multiple projects simultaneously using organizational and analytical skills.
Completed clerical tasks such as filing, copying and distributing mail.
Delivered clerical support by handling range of routine and special requirements.
Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Trained new employees on administrative procedures, company policies and performance standards.
Assisted with coordination and hosting of company events.
Supported finance department payroll administration while monitoring reportable hours of 102 full-time employees.
Maintained employee privacy and protected payroll operations by keeping all information confidential.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Verified and submitted timekeeping information for accurate and efficient payroll processing.

Sola Rentals

03.2019 - 01.2020

Adapted to workflow changes and implemented continuous process improvements to overcome obstacles
Managed payroll, invoicing and budgeting.
Directed hiring and recruitment of personnel.
Scheduled and dispatched maintenance work orders.
Supervised a team of 15 Maintenance technicians.
Operated multi-line telephone system to independently handle over 50 calls each day.
Administered operations to handle needs of more than 1500 property units.
Responded to all Common Area Maintenance (CAM) inquiries.
Analyzed and evaluated monthly and quarterly financial statements.
Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.