Betzabeth Trevino

•Have the patient food , an personal care done, as well make sure patient takes medication, an change catheter every day

• Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
• Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Assisted disabled clients to support independence and well-being.
• Monitored progress and documented patient health status changes to keep care team updated.
• Assisted patients with self-administered medications.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
• Supported family members in understanding patient needs and provided guidance on how to best assist their loved ones at home.
• Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.

• Supported office staff and operational requirements with administrative tasks.
• Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Helped patients complete necessary medical forms and documentation.
• Managed multi-line phone system and pleasantly greeted patients.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
• Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

• Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
• Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
• Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.