Betzaida Cedeno Esparza
Cathedral City,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Receptionist
The Junk Express
Thousand Palms, CA
06.2023 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Sorted incoming mail and directed to correct personnel each day.
- Processed payments and updated accounts to reflect balance changes.
Front Desk Receptionist
A Plus Electric Services
Cathedral City, CA
01.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
Education
High School Diploma -
Rancho Mirage High School
Rancho Mirage, CA06.2023
Some College (No Degree) - Health Sciences
College of The Desert
Palm Desert, CASkills
- Administrative Support
- Supply Management
- Office Organization
- Customer Service
- Front Office Management
- Verbal and Written Communication
- Listening Skills
- Telephone Etiquette
- Fluent in Spanish and English
Timeline
Receptionist
The Junk Express
06.2023 - Current
Front Desk Receptionist
A Plus Electric Services
01.2023 - Current
High School Diploma -
Rancho Mirage High School
Some College (No Degree) - Health Sciences
College of The Desert
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