Betzy Lopez
Brooklyn
Summary
Dedicated team member specializing in customer service and support. Proven track record of enhancing customer experiences while maintaining operational efficiency. Strong communication skills and meticulous attention to detail drive successful outcomes.
Overview
1
1
Language
6
6
years of professional experience
Work History
Team Member
Target
Brooklyn
10.2017 - 08.2019
- Delivered friendly service to assist customers with product inquiries, enhancing customer experience.
- Processed transactions accurately at cash register to ensure efficient operations.
- Operated cash registers for customer payments, maintaining accuracy and efficiency.
- Executed opening and closing duties, ensuring effective display setup and timely restocking of items.
- Maintained cleanliness and organization of sales floor and stock areas.
- Stocked shelves with merchandise, ensuring proper product placement at all times.
- Demonstrated initiative by seeking opportunities to exceed job expectations.
- Managed inventory to align stock levels with demand, supporting sales and customer satisfaction.
Dog Bather
Pet Supplies Plus
Brooklyn
07.2016 - 09.2017
- Bathed and groomed dogs using industry-standard techniques and equipment.
- Scrubbed, shampooed, and conditioned dogs of all sizes, checking for skin issues before bathing.
- Monitored each dog's behavior during bath to ensure comfort and safety.
- Maintained cleanliness of bathing area and grooming tools to uphold hygiene standards.
- Guided pet owners on effective post-bath care routines to enhance pets' well-being.
- Assisted grooming staff with nail trimming, blow-drying, and combing during peak hours.
- Cultivated lasting relationships with clients, fostering a welcoming environment for repeat business.
- Performed cleaning and disinfection of kennels to maintain a safe environment for pets. to reduce risk of illness transmission among animals.
Team Member
Pet Supplies Plus
Brooklyn
05.2014 - 07.2016
- Greeted customers upon entry, creating a welcoming atmosphere that encouraged positive shopping interactions.
- Delivered friendly service by assisting customers with product inquiries and transactions.
- Accurately processed transactions at cash register, contributing to overall customer satisfaction.
- Handled customer returns and exchanges courteously, enhancing overall shopping experience.
- Ensured cleanliness and organization of sales floor and stock areas, enhancing customer shopping experience.
- Stocked shelves with merchandise and optimized product placement for visibility.
- Performed opening and closing duties including setting up displays and restocking items.
- Sought opportunities to exceed job expectations, contributing to team success.
Private Dog Sitter
Carmen Lopez-Vasquez
Brooklyn
03.2013 - 08.2013
- Developed exercise routines to match individual dog energy levels, promoting physical health.
- Established feeding schedules and dietary plans tailored to each pet's needs.
- Administered prescribed medications to enhance pet health.
- Monitored pets continuously to ensure safety during care.
- Maintained clean living environments through regular tidying and sanitization.
- Updated pet owners on activities and wellness to ensure ongoing care and owner engagement.
Education
High School Diploma -
Williamsburg Prep High School
Brooklyn, NY06-2010
Skills
- Customer service and support
- Sales assistance
- Point of sale
- Cash handling and transactions
- Inventory management
- Store presentation
- Product expertise
- Attention to detail
- Team collaboration
- Effective communication
- Basic Spanish communication
Languages
Spanish
Professional
Timeline
Team Member
Target
10.2017 - 08.2019
Dog Bather
Pet Supplies Plus
07.2016 - 09.2017
Team Member
Pet Supplies Plus
05.2014 - 07.2016
Private Dog Sitter
Carmen Lopez-Vasquez
03.2013 - 08.2013
High School Diploma -
Williamsburg Prep High School