Betzy Martinez
La Vergne,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Leasing Consultant/ Manager
Highland Apartments
03.2019 - 06.2020
- Continually minimized budget expenses and increased incomes by substantial amounts
- Ensured maintenance requests were handled satisfactorily by following up with residents
- Contributed to and distributed community newsletters and flyers.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Leasing Consultant/ Manager
Terrace Hill & Crestview Apartments
04.2014 - 12.2018
- Manage 400+ units with enthusiasm, expertise and dedication
- Developed and implemented strong marketing strategies
- Maintained the visual appearance and condition of the property to attract and keep tenants
- Negotiated contracts in an effective yet honorable way.
Dispatcher
FTS USA
04.2013 - 05.2014
- Handling various queries from the clients; in person, via phone or email
- Ensuring that staff completes the appointment true the day helping them to complete job as soon as possible.
Leasing Consultant
Hickory Lake Apartment
04.2012 - 11.2013
- Assisted in advertising the community and creating traffic
- Answered incoming phone calls and emails
- Scheduled and organized leasing appointments
- Presented the available rental units through personal tours
- Maintained and stored guest cards safely
- Gathered information about markets and competition
- Processed lease applications.
Store Manager
DUNKIN DONUT
11.2009 - 10.2012
- Building customer relationships
- Face to face customer service
- Cash handling
- Demonstrating initiative in handling day to day activities as well as managerial issues
- Financial Reporting
- Managed staff of 20 people and ensured smooth operations of the entire store.
Assistant Property Manager
Nob Hill Apartments
04.2021 - Current
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Education
High School Diploma -
Kennedy High School
01.2003
Skills
- Budgeting
- Payroll
- Property Leasing
- Financial Report Writing
- Property Management
- Yardi
- Onesite, AMSI
- Microsoft Outlook
- Accounts Payable
- Tenant issue resolution
- Property tours and inspections
Personal Information
Willing To Relocate: Anywhere
Timeline
Assistant Property Manager
Nob Hill Apartments
04.2021 - Current
Leasing Consultant/ Manager
Highland Apartments
03.2019 - 06.2020
Leasing Consultant/ Manager
Terrace Hill & Crestview Apartments
04.2014 - 12.2018
Dispatcher
FTS USA
04.2013 - 05.2014
Leasing Consultant
Hickory Lake Apartment
04.2012 - 11.2013
Store Manager
DUNKIN DONUT
11.2009 - 10.2012
High School Diploma -
Kennedy High School
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