Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

BEUNKA Reaves

Memphis,TN

Summary

Experienced Medical Assistant that strives to provide excellent patient care in a professional manner. The ultimate goal is to enhance my educational and professional skills in a stable and long-term career as a Medical Assistant while obtaining my Practical Nursing degree with the opportunity for career growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

In-home-Tech

Asurion
06.2021 - Current
  • Delivery new/replacement devices
  • Successful set ups
  • Data transfer from both devices
  • Leave customers satisfied

Mobile Phlebotomist

LAB CREW
11.2023 - 01.2024
  • Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
  • Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
  • Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
  • Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.

Mobile Phlebotomist

Precision Life Science
02.2023 - 09.2023
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Maintained fully stocked phlebotomy carrier.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Transported specimens following established protocol for temperature and light.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Identified patients using proper procedures prior to specimen collection.
  • Verified collection orders and communicated discrepancies to nurses.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Labeled patient samples, double-checking information for accuracy.
  • CPR Certification
  • Venipuncture
  • CPT Coding 4.0 GPA
  • Honor Roll
  • Directors Club
  • Perfect Attendance

Mobile Phlebotomist

AHA Laboratory
01.2021 - 09.2022
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Maintained fully stocked phlebotomy carrier.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Transported specimens following established protocol for temperature and light.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Identified patients using proper procedures prior to specimen collection.
  • Verified collection orders and communicated discrepancies to nurses.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Labeled patient samples, double-checking information for accuracy.
  • CPR Certification
  • Venipuncture
  • CPT Coding 4.0 GPA
  • Honor Roll
  • Directors Club
  • Perfect Attendance

Medical Assistant II

MMG Endocrinology
06.2019 - 12.2021
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Communicated with patients by phone and via written correspondence.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Tested and repaired medical testing equipment to maintain safety and accuracy.
  • Maintained fully stocked phlebotomy cart, carrier and station.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Verified collection orders and communicated discrepancies to nurses.
  • Identified patients using proper procedures prior to specimen collection.

Certified Medical Assistant II

UT Methodist Physicians
09.2015 - 06.2019
  • Administer medication and injections per doctors' order.
  • Provide point of care services per doctor orders (Rapid FLU, Pregnancy, Strep, Mono, A1c, EKG, Urinalysis, and Accucheck.) and communicate results to providers.
  • Recorded patients' medical history, vital statistics and test results in medical records.
  • Kept operations running smoothly by rooming patients in a timely manner and solving diverse problems.
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
  • Incorporated evidence-based care into practice environment to ensure high quality care for patients and their families.
  • Ensured HIPAA compliance.
  • Monitored patients with acute conditions.
  • Interviewed patients to obtain medical information and measure their vital signs, weight and height.
  • Educated patients about their treatments.
  • Jumped in to fill gaps when necessary.
  • Evaluated health education needs of patients and provided necessary training and instruction.
  • Frequently commended for maintaining the safety, respect and dignity of patients.
  • Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.
  • Set and manage patient appointment schedules using Revenue Cycle.
  • Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
  • Provides quality care in accordance with patient care policies and procedures.
  • Set up and assist for in-office procedures.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Sanitize exam rooms and equipment after each patient.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Caregiver

PLS
01.2017 - 03.2019
  • Improved clients'' quality of life by providing personalized in-home care and assistance with daily activities.
  • Enhanced client satisfaction by completing tasks efficiently, maintaining a clean home environment, and promoting safety.
  • Developed strong bonds with clients through compassionate caregiving and attentive listening to their needs.

Caregiver

Ava Maria
01.2016 - 01.2017
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Student Internship

UT Methodist Physicians
04.2015 - 09.2015
  • Check vital signs.
  • Assist physicians with procedures.
  • Scheduling appointments.
  • Patient messaging.
  • Injections.
  • POC.
  • Rooming patient.
  • Sanitize exam room and equipment after each patient.
  • Set up for in-office procedures.
  • EKG.

Cashier

Burger King
12.2013 - 08.2015
  • Analyzed customer interactions to identify needs, provide resources and promote excellent service.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Displayed and restocked merchandise in an appealing manner.
  • Managed morning rush of over 120 customers daily with efficient, levelheaded customer service.
  • Tallied cash at the end of each shift and handled discrepancies according to company policies.
  • Reconciled cash drawer at the start and end of the shift.
  • Accepted cash, check, credit and debit payments in an accurate and efficient manner.
  • Assessed customer needs and responded appropriately to questions.
  • Processed all transactions efficiently and timely.
  • Checked prices and arranged for carry-outs to customer vehicles.
  • Worked with customer service to resolve issues.
  • Provided professional and courteous service at all times.
  • Issued receipts for purchases.
  • Maintained clean, tidy and organized checkout areas.

Education

No Degree - Preqs For Nursing

Southwest Tennessee Community College
Memphis, TN

Practical Nursing - Nursing

Northwest Tennessee Community College
Ashland, MS
05.2024

Associate of Science - Medical Assisting

Concorde Career College
Memphis, TN
06.2019

Certified Medical Assistant - Medical Assistant

Concorde Career College
Memphis, TN
01.2015

High School Diploma -

Cordova High School
Cordova, TN
01.2013

Skills

  • CPT Coding
  • Venipuncture
  • Patient-focused
  • Proficient Customer Service
  • Computer proficient
  • Positive learning process
  • Microsoft Office
  • File/records maintenance
  • Quick learner
  • Ability to adjust to change
  • Detailed oriented
  • Team management
  • Proper storage procedures
  • Customer Support

Certification

  • MEDICAL ASSISTANT PROFESSIONAL ADDITIONAL SKILLS CERTIFICATION UT METHODIST PHYSICIANS, 2015-Present
  • Certified CPR (BLS) and AED

References

  • Stephanie Jones, Mentor, Memphis, TN, 901-691-7791
  • Lekeva Brooks, Peer, Ashland, MS, 662-471-3354
  • Ms. Bracey, Instructor/Program Coordinator, Memphis, TN, 901-761-9494

Timeline

Mobile Phlebotomist

LAB CREW
11.2023 - 01.2024

Mobile Phlebotomist

Precision Life Science
02.2023 - 09.2023

In-home-Tech

Asurion
06.2021 - Current

Mobile Phlebotomist

AHA Laboratory
01.2021 - 09.2022

Medical Assistant II

MMG Endocrinology
06.2019 - 12.2021

Caregiver

PLS
01.2017 - 03.2019

Caregiver

Ava Maria
01.2016 - 01.2017

Certified Medical Assistant II

UT Methodist Physicians
09.2015 - 06.2019

Student Internship

UT Methodist Physicians
04.2015 - 09.2015

Cashier

Burger King
12.2013 - 08.2015

No Degree - Preqs For Nursing

Southwest Tennessee Community College

Practical Nursing - Nursing

Northwest Tennessee Community College

Associate of Science - Medical Assisting

Concorde Career College

Certified Medical Assistant - Medical Assistant

Concorde Career College

High School Diploma -

Cordova High School

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BEUNKA Reaves