BEUNKIA SPEED
Houston,TX
Summary
Lead Security Account Management Analyst in Information Technology and Security professional with over 17 years of experience in deploying Identity Management and Project Management experience. Highly versatile employee who possesses analytical problem-solver skills and has a strong ability to manage multiple projects while working under pressure in a fast-paced environment.
Overview
16
16
years of professional experience
Work History
Lead Security Analyst
Memorial Hermann
09.2007 - Current
- Coordinated training for new staff
- Created and maintained Security on-call schedules
- Analyzed and evaluated Security workflow processes to increase efficiency and productivity for all Security related tasks
- Assigned and delegated responsibilities to subordinates
- Responsible for managing "Go Lives" for my department
- Created and maintained computer network accounts for internal and external customers
- Collaborated with management team to collect all necessary details in regard to projects
- Provided documented access administration and provisioning services including credentialing, group and folder rights, membership, data ownership and other services
- Ensured that all projects were completed on or before the designated deadline
- Managed a high-volume workload within a deadline-driven environment
- Assisted with customer inquiries in regard to service request and problem tickets
- Assisted customers with escalated issues in challenging situations
- Restored trust by resolving issues for all customers
- Troubleshooted problem tickets and granted additional access for all employees and nonemployees through incident management, request fulfillment, and access management for a high volume of end users
- Enforced HIPAA for all nonemployees and employees
- Determined appropriate resolution to end-user problems with the ability to differentiate between patient care and non-patient care problems
- Provided efficient and courteous service to customers at all times
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Investigated and resolved incidents of unauthorized access to sensitive information.
- Educated and trained users on information security policies and procedures.
Education
Bachelor's -
The University Of Texas At Austin
05.2006
Skills
- Cerner
- Microsoft Active Directory
- Service Now
- Security Provisioning
- Role Database Management
- VMware
- Problem Resolution
- Account Monitoring
- Compliance with Security Requirements
- Implementing Security Programs
- Security Administration
Timeline
Lead Security Analyst
Memorial Hermann
09.2007 - Current
Bachelor's -
The University Of Texas At Austin
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