Beux Quillen
Sales Representative
Louisville,KY
Summary
Opportunistic Inside Sales Coordinator with 4+ years of experience providing exceptional sales and marketing skills. Excellent record of managing customer expectations and resolving issues. Focused and hardworking with good communication skills. Eager to expand knowledge and contribute to the success of a new organization.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Inside Sales
Whitecap
2023.07 - Current
- Provided product pricing by consulting price matrix and other complex tables, while maintaining target margin goals
- Procured and maintained inventory, ensuring proper inventory turns
- Performed follow-up to ensure timely shipment of materials and customer satisfaction
- Received and answered customer questions regarding accounts, products, rates, and services offered, both over phone and in person
- Engaged with customers to fully identify their needs, respond to inquiries, and offer timely solutions
- Communicated product features, benefits, and warranty policy information
- Trained multiple people and took on additional work to be a team player
- Assisted manager in getting tools and equipment to job sites, created daily cash reports, and handled inventory.
Server
First Watch
2022.12 - 2023.07
- Serving food and beverages while maintaining high quality formal table service to over 100+ customers daily
- Ensured proper presentation and preparation of food products and beverages in an appealing way
- Organized large parties reservations and special requests efficiently and accurately
- Resolved complaints quickly and efficiently while keeping customer's best interests in mind.
Regional Event & Sales Coordinator
Kina Ice Eaton
2020.06 - 2022.12
- Managed events and guests list ranging from 20-2000 attendees
- Followed up with clients before and after each event to gather feedback and evaluate improvements
- Responded to over 30 emails and calls per day regarding event updates, issues, and scheduling using variety of programs including Google Drive, Salesforce, and Microsoft software's
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Researched local markets to identify and flesh out lists of new leads for sales team follow-up.
- Set budget as well as budget requirements for events of all sizes and mapped routes for drivers, running Revenue reports daily
- Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution
- Monitored vendor accounts and product stock to verify capability of larger events and priced accordingly.
Front Line Supervisor
United Parcel Service
2019.11 - 2021.06
- Acted as full-time supervisor vacation coverage when Full Time Supervisor is absent
- Accomplished results by communicating job expectations
- Created and oversaw 20+ employee training schedules to emphasize productivity and resource conservation.
- Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Managed proper staffing level daily by checking sick leaves and forecasting employee vacations and unanticipated absences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Followed AIE Audit regulations by removing non-airworthy ULDs from operation, double checked ULD manifests, as well as securing loads before flight
- Directs employees to correct location with freight using Routing Guide.
Education
Bachelor of Arts in Communication Studies -
College of Arts And Sciences, University of Louisville
Louisville, KY 2018.08 - 2023.05
Skills
Budgeting/Cash Reports
Customer Relationship Building
Contract Management
Organized and Efficient
Cheerful and Energetic
Relationship Building and Management
Interpersonal Communication
Client Retention
Timeline
Inside Sales
Whitecap
2023.07 - Current
Server
First Watch
2022.12 - 2023.07
Regional Event & Sales Coordinator
Kina Ice Eaton
2020.06 - 2022.12
Front Line Supervisor
United Parcel Service
2019.11 - 2021.06
Bachelor of Arts in Communication Studies -
College of Arts And Sciences, University of Louisville
2018.08 - 2023.05