Beverleigh Daher

Oversaw household operations and all puppy-related tasks.

• Provided exceptional customer service, ensuring satisfaction and positive dining experiences.
• Operated POS system efficiently, processing orders and managing transactions accurately.
• Collaborated with team members to maintain cleanliness and organization in front-of-house areas.
• Assisted in training new staff on operational procedures and customer service standards.
• Implemented suggestions for improving workflow efficiency during peak hours.
• Monitored inventory levels, restocking supplies to ensure smooth operations throughout shifts.
• Resolved customer concerns promptly, enhancing overall guest experience and loyalty.
• Established welcoming atmosphere by greeting each guest warmly.
• Answered customers' questions, recommended items, and recorded order information.
• Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
• Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
• Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.

Served as cashier and customer service representative at Bricks and Minifigs, starting at age 15.