Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Beverley Ann Simmons

SANDYS,BDA

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Department of Education
Hamilton , Bermuda
02.2022 - Current
  • Maintained organized filing systems for physical and digital documents.
  • Assisted with document preparation and formatting for meetings and presentations.
  • Responded to inquiries from clients and vendors, providing necessary information.
  • Collaborated with team members to streamline administrative processes effectively.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed database systems containing customer contact information.
  • Directed customer inquiries to appropriate department personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Developed and maintained filing systems for confidential documents and records.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

Security Guard

Security Associates Limited
Hamilton, Bermuda
10.2021 - 02.2022
  • Monitored premises to ensure safety and security for all personnel.
  • Conducted regular patrols to identify and address potential security issues.
  • Responded promptly to alarms and emergency situations on-site.
  • Assisted in maintaining access control procedures for authorized personnel only.
  • Reported incidents and irregularities to management for further action.
  • Provided excellent customer service while interacting with visitors and employees.
  • Maintained detailed logs of daily activities and security checks performed.
  • Conducted daily security patrols of assigned areas.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Observed surveillance cameras for any suspicious activity or intruders.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Issued visitor badges and access cards to authorized personnel.
  • Maintained high levels of alertness throughout shifts.
  • Monitored CCTV systems to ensure safety and security of premises.

Reserve Police Officer

Bermuda Police Service
Hamiton, Bermuda
06.2003 - 08.2021
  • Enforced laws and regulations within community to maintain public safety.
  • Conducted traffic stops and issued citations for violations.
  • Assisted in crowd control during public events and emergencies.
  • Prepared detailed reports on incidents for further review and action.
  • Provided first aid and emergency response during critical situations.
  • Participated in training programs to enhance law enforcement skills and knowledge.
  • Communicated effectively with community members to build trust and cooperation.
  • Conducted traffic stops, issued citations, and made arrests when necessary.
  • Provided support to local law enforcement agencies as needed.
  • Performed foot patrols of residential neighborhoods to deter crime.
  • Responded to calls for service from citizens within the community.
  • Maintained detailed records of daily activities and incident reports.
  • Transported prisoners between locations for court appearances or medical care.
  • Responded quickly and appropriately to any physical altercations involving citizens or suspects.
  • Assisted in crowd control measures during large events such as parades or protests.
  • Attended regular training sessions to stay up-to-date on departmental policies and procedures.
  • Monitored security cameras at various locations throughout the city.
  • Assisted in emergency response efforts during critical incidents.
  • Wrote detailed arrest and accident reports.
  • Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
  • Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
  • Arrested individuals suspected of criminal activities, following proper legal procedures.
  • Provided assistance to staff in the daily operations of the organization.
  • Maintained accurate records and documented client data in company databases.
  • Trained new volunteers on safety protocols and operational procedures.

T/A Search Administrator

Registrar of Companies
Hamilton, Bermuda
02.2019 - 10.2020
  • Managed daily administrative tasks for efficient office operations.
  • Organized and maintained company records and documentation systems.
  • Processed incoming correspondence and directed it to appropriate departments.
  • Provided general administrative support to staff members.
  • Performed data entry tasks into computer databases from paper documents.
  • Answered incoming calls and responded to customer inquiries.
  • Maintained filing system for important documents such as contracts and invoices.
  • Followed up with customer accounts to resolve unpaid or past due accounts.

  • Updated databases with new employee information, job changes and terminations.
  • Prepared reports on various projects for management review.
  • Compiled data from multiple sources into comprehensive reports for management review.

Police Station Duty Office

Bermuda Police Service
Hamilton, Bermuda
02.2014 - 02.2019
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.

Auto Body Shop Manager

Fam Auto Body Paint Garage
Southampton, Bermuda
07.2011 - 02.2014
  • Managed daily operations of auto body shop to ensure efficient workflow.
  • Supervised staff performance to maintain high service standards and quality.
  • Coordinated repair schedules with customers and technicians for timely service.
  • Implemented safety protocols to ensure a secure working environment.
  • Oversaw inventory management and procurement of parts and supplies.
  • Trained new employees on shop procedures and customer service expectations.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Ensured that all safety regulations were followed by employees while working on vehicles.
  • Managed daily operations of the auto body shop, including customer service, scheduling appointments, and overseeing staff.
  • Monitored inventory levels of supplies needed for repairs, ordering additional items as needed from vendors.
  • Negotiated contracts with suppliers for discounted prices on parts and materials used in repairs.
  • Maintained accurate records of parts used, labor costs, and other expenses related to repairs.
  • Reviewed estimates prepared by technicians and adjusted as necessary for accuracy and cost effectiveness.
  • Investigated complaints from customers regarding unsatisfactory workmanship or delays in completion times.
  • Wrote complete and accurate cost estimates for labor and parts.
  • Estimated automobile repair time accurately, scheduling jobs according to shop capacity.
  • Complied with federal, state and local regulations affecting body shop operations.
  • Engaged with customers to resolve escalated issues, discuss, and arrange payment schedules, facilitate sales and support customer satisfaction objectives.

Maintenance Administrative Assistant

Bermuda Telephone Company
Pembroke, Bermuda
11.1980 - 04.2009
  • Coordinated office supplies inventory and placed orders as needed.
  • Maintained organized filing systems for physical and digital documents.
  • Managed inventory of maintenance supplies and ordered replacements as needed.
  • Assisted in tracking work orders and ensuring prompt completion by technicians.
  • Communicated with vendors to arrange services and obtain quotes for repairs.
  • Answered and directed incoming calls using multi-line telephone system.
  • Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
  • Created purchase orders for supplies and materials needed to complete maintenance tasks.
  • Performed general office duties such as typing, filing, data entry, mail distribution.
  • Organized and maintained spare parts inventory system.
  • Reviewed invoices for accuracy before submitting for payment processing.
  • Processed invoices for payment of services rendered by outside contractors or vendors.
  • Answered phone calls from customers regarding repair requests or inquiries about services offered by the company.
  • Offered support to office team members by completing clerical functions and providing customer assistance.
  • Reviewed work orders from customers to determine service requirements.
  • Coordinated with suppliers regarding deliveries of replacement parts or components needed for repairs.
  • Provided administrative support to the Maintenance Department, such as filing, photocopying and scanning of documents.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Handled incoming calls and directed callers to appropriate department or employee.

Education

Clerical

Bermuda College
Bermuda
05-1980

High School Diploma -

Prospect Secondary School For Girls
Bermuda
06-1979

Skills

  • Document management
  • Data entry
  • Microsoft Excel
  • Customer service
  • Office organization
  • Administrative support
  • Filing systems
  • Vendor communication
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Team collaboration
  • Data retrieval systems
  • Paperwork drafting
  • Problem-solving
  • Computer proficiency
  • Email management
  • Microsoft outlook
  • Database entry
  • File organization
  • Database management
  • Professional communication
  • Task prioritization
  • Office management
  • PC proficient
  • Customer relations
  • Records retrieval
  • Documentation and reporting
  • Multitasking and prioritization
  • Records management
  • Microsoft Office Suite
  • Administrative improvement
  • Human resources management (HRM)

Accomplishments

  • 2021 Service Award (19 years) - Reserve Police Officer

Certification

  • 2021 - Personal Home Care Provider
  • 2021 - First Aid Certificate (Adult & Pediatric First Aid/CPR/AED
  • 2009 - Bermuda College - Clerical Recordkeeping Certificate
  • 2004 - Bermuda Employers Council - Business English Certificate
  • 2002 - Bermuda Employers Council - Stepping Into Supervision & Management 1-2 (6.4)
  • 2001 - Bermuda Employers Council - Administrative Support Level 1-3 (6.4)
  • 2000 - Bermuda Employers Council - Word, Excel & PowerPoint 97' Level 1

References

References available upon request.

Timeline

Administrative Assistant

Department of Education
02.2022 - Current

Security Guard

Security Associates Limited
10.2021 - 02.2022

T/A Search Administrator

Registrar of Companies
02.2019 - 10.2020

Police Station Duty Office

Bermuda Police Service
02.2014 - 02.2019

Auto Body Shop Manager

Fam Auto Body Paint Garage
07.2011 - 02.2014

Reserve Police Officer

Bermuda Police Service
06.2003 - 08.2021

Maintenance Administrative Assistant

Bermuda Telephone Company
11.1980 - 04.2009

Clerical

Bermuda College

High School Diploma -

Prospect Secondary School For Girls

Similar Profiles

CREATE PROFILE