BEVERLY A. FERAGOTTI
Cranberry Township,PA
Summary
Executive and business leader with a career record of success in operations management, project leadership, business process improvement, and program design/development. Provides transformational leadership, defines strategies, and creates infrastructures that drive extensive change to dramatically reduce costs and strengthen market position. Demonstrated ability to influence and implement innovative programs and strategies that improve business performance, expand capacity, and positively impact the bottom line. Crafts a shared vision with senior leadership and staff, fostering a progressive environment of collaboration and communication. Balances the strategic, operational, and economic requirements of the organization and sees obstacles as opportunities for positive change. Sees beyond the status quo to streamline operations, optimize resources, drive cost savings, and ensure the long-term stability of the organization. Creates value by leveraging a deep understanding of key business drivers including new program development and continuous process improvement. Navigates confidently across functional areas, leads with authenticity, builds high-performance, engaged teams, embraces change, and empowers staff to excel. Strategically-minded Market Director with knack for boosting productivity and streamlining tasks. Possess specialized skills in market analysis, brand management, and digital marketing strategies. Excel in leadership, communication, and problem-solving, ensuring seamless team collaboration and successful project execution.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Market Director, Government Programs
DaVita Integrated Kidney Care
Denver, CO
09.2022 - Current
- Leads development and execution of clinical interventions to achieve clinical operational performance, outcomes, and services for Value Based Care programs
- Manage and develop a team of clinical and non-clinical teammates
- Maintains collaborative working relationships with all levels of management and physicians
- Maintains awareness and knowledge of assigned market and participates in internal and external business development meetings
- Participates in the development and management of clinical operations and capital budgets
- Organize IKC central team efforts and collaboration across lanes
- Prepare and participate in monthly operating reviews with senior leadership
- Support internal/external communication by helping to craft and deliver key messages
- Highlight management process gaps or improvement opportunities, then implement solutions
- Lead critical projects working across multiple service lanes; monitor metrics, track progress of initiatives, and prepare presentations for senior leadership
- Collaborate across teams to perform analyses and synthesize results
- Work across operational and innovation teams to advance best in class capabilities in the market
- Coordinate with IT to integrate manual processes into technical platform
- Evaluate incentive programs for physicians and teammates to achieve goals
- Responsible for 9 Nephrology groups, 30 providers, 15 clinical teammates with $65 million PnL
- Serves as executive for entity governing body
Director of Billing/Reimbursement/Finance
LUTHERAN SENIORLIFE
Cranberry Township, PA
03.2021 - 09.2022
- Fiscal, strategic, and daily responsibility for billing and collection process for twenty-eight entities
- Insure proper recording of accounts receivable and resident revenue in the general ledger
- Maintain accounting documentation for billing and collections in compliance with corporate policies and regulations
- Analysis of accounts receivable and billing procedures
- Negotiate and execute payer contracts
- Keep abreast of trends and current regulations in reimbursement methodology
- Prepares budget, forecast needs and operates within budgetary constraints
- Complete Medicare cost reporting and auditing for the organization
- Manage LIFE/PACE Value Based Care Program for five counties
- Provided skill and competency development opportunities for staff and coach team members to achieve professional growth
Regional Administrator, Imaging
ALLEGHENY HEALTH NETWORK
Pittsburgh, PA
08.2018 - 11.2020
- Fiscal, clinical, and strategic responsibility for two academic hospitals and 4 outpatient centers
- Collaborate with radiologists and residents to develop, implement, and expand new programs
- Led team of 400+ support, technical and nursing staff
- Developed/administered multimillion-dollar budget, accountable for budget performance and justification of variances
- Collaborated with Division Directors to develop, implement and expand innovative programs such Lutathera Therapy, Functional MRI, Contrast enhanced ultrasound and neuro imaging exams
- Expanded service availability to decrease length of stay for inpatients and increase capacity for outpatients
- Increased employee Core Behavior survey scores each year and improved the leadership score to 4.81
- Continuous inventory review that resulted in significant supply cost reductions year over year
- Implemented new employee check in process and form
- Participated in the design and development of strategic transformation construction plan of imaging department simultaneously, for multiple facilities
- Spearheaded initiative to restructure the management system and talent mix to better effect change and align with overall business goals; developed functional job descriptions, created team lead roles, and implemented robust cross-functional training
Clinical Sales/Support Specialist
SIEMENS MEDICAL USA
Malvern, PA
05.2017 - 07.2018
- Built strong relationship with customers and key thought leaders in region
- Coordinates site visits and provides hands-on demonstrations to customers to maximize acceptance and confidence in use
- Supports the sales process; pre/post sale demonstrations; site planning and logistics
- Conversion and integration assurance through workflow evaluation, management, and process improvement
- Training physician, clinical and support staff
- Presentations to internal and external customers
- Assist customers through regulatory process during system integration
Manager, HV Breast Care and Women's Health, Medical Neighborhoods Manager, Wound Care / Manager, Radiology Operations
HERITAGE VALLEY HEALTH SYSTEM
Beaver, PA
03.2008 - 05.2017
- Recruited by senior leadership to manage the $100 million outpatient imaging organization for the $480 million HVHS network, which provides care to residents in Pennsylvania, eastern Ohio, and the panhandle of West Virginia at its 2 hospitals, 60 physician offices, and 18 community satellite facilities
- Oversight of breast imaging, MRI, CT, Ultrasound and diagnostic imaging facilities that perform 325K+ exams per year
- Manage $10+ million annual budget
- Invited by the COO and VP Surgical Services to assist in establishing the Wound Care Program; set up operations, hired staff, developed processes, and procured equipment
- Created framework for expansion, profitability, and growth to 2 sites with 2 hyperbaric chambers
- Began work with the Undersea & Hyperbaric Medical Society to obtain accreditation
- Provided key input and insights for marketing HVHS programs, including participation in production, graphics, and messaging for commercial shoots, print advertisement, and women's health
- Branding
- Secured $120K Susan G
- Komen for the Cure grant to provide free mammography to underinsured and uninsured women
- Expanded free heel scanning program, providing hundreds of screenings at health fairs and community events; implemented program to capture patients with positive results to secure appointments for complete bone density exams
- Developed and executed a Six Sigma project with the goal of providing 35 mammograms per month; program has grown over 4 years from 3 exams in March 2009 to more than 443 examinations in November 2016 alone
- Participated in 2 additional, successful Six Sigma projects
- Collaborated with radiologist to develop a new musculoskeletal ultrasound program that has grown from a few ultrasounds per month to more than 20 per week
- Saved more than $80,000 per year in on-call salaries by expanding ultrasound services to operate on a 24/7 schedule
- Dramatically increased breast surgery cases, oncology referrals, and related services provided at HVHS by hiring a breast nurse navigator to coordinate and capture follow-up care of breast imaging patients, providing critical information on available services, facilitating appointments, and ensuring that patients are seen by surgeons within 48 hours of pathology completion; within 1 year, 363 breast surgery cases have been referred to and performed by HVHS surgeons
Education
Master of Legal Studies - Healthcare Law and Regulation
University of Oklahoma
Norman, OK01.2020
Master of Business Administration -
Robert Morris University
Moon Township, PA01.2003
Bachelor of Arts - Radiography,Management
LaRoche College
Pittsburgh, PA01.2002
Radiography -
Aliquippa Hospital School of Radiography
Aliquippa, PA01.1991
Skills
- Operations Management
- Strategic Planning
- Goal Setting
- Task Prioritization
- Team building
- Performance Analysis
- Teamwork and Collaboration
- Analytical problem solver
- Relationship Building
Certification
ARRT - American Registry of Radiologic Technologists CPR - Basic Life Support (BLS) Instructor - Lean Six Sigma Black Belt
AREAS OF EXPERTISE
- Operations / Change Management Project Management Strategic Planning / Implementation Leadership / Staff Development
- Continuous Process Improvement Healthcare Delivery Management Policy Design / Development Budget / Financial Management
- Program Development Cross-functional Leadership Relationship Management Communication / Presentation
Regulatory Compliance
Successfully managed all services to ensure compliance with regulatory bodies including The Joint Commission (TJC), American College of Radiology (ACR), FDA Mammography Quality Standards Act, Pennsylvania Department of Environmental Protection, State Radiological Licensure, and American Registry of Radiologic Technology (ARRT), Pennsylvania Department of Health (DOH), Ohio Department of Health (DOH), and Centers for Medicare and Medicaid Services (CMS).
PRESENTATIONS
- Invited Speaker - Siemens Innovations Conference, April 2018.
- Invited Speaker - California Society of Radiologic Technologists (CSRT) Conference, 2016
- Invited Speaker - Siemens Imaging Innovations, 2015 and 2016
- National Customer Advisor - Siemens Imaging Innovations - Mammography Track, 2014 and 2015
- Invited Speaker - National Consortium of Breast Centers, 2014
COMMUNITY INVOLVEMENT
Duquesne University CLAAY Mentor - Freedom High School
Accomplishments
- 2023 Core Value Award Recipient - East Division
Timeline
Market Director, Government Programs
DaVita Integrated Kidney Care
09.2022 - Current
Director of Billing/Reimbursement/Finance
LUTHERAN SENIORLIFE
03.2021 - 09.2022
Regional Administrator, Imaging
ALLEGHENY HEALTH NETWORK
08.2018 - 11.2020
Clinical Sales/Support Specialist
SIEMENS MEDICAL USA
05.2017 - 07.2018
Manager, HV Breast Care and Women's Health, Medical Neighborhoods Manager, Wound Care / Manager, Radiology Operations
HERITAGE VALLEY HEALTH SYSTEM
03.2008 - 05.2017
Master of Legal Studies - Healthcare Law and Regulation
University of Oklahoma
Master of Business Administration -
Robert Morris University
Bachelor of Arts - Radiography,Management
LaRoche College
Radiography -
Aliquippa Hospital School of Radiography
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