Accomplished Med/Surg Registered Nurse adept in patient care and critical thinking. Leveraged attention to detail and compassion to enhance patient outcomes, significantly contributing to team success. Skilled in medical assessment and IV management, consistently delivering high-quality care. Caring, hardworking and service-oriented registered nurse with several years of experience. Well-versed in offering evidence-based, therapeutic care. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Med/Surg Registered Nurse
Banner University Medical Center
Phoenix, AZ
09.2022 - 05.2024
Assessment of patient physical, psychological, social, spiritual, educational, developmental, cultural and discharge planning needs
Reviews patient history and physical with patient/family and assures completion within appropriate timeframe
Reviews available information obtained by other health care team members
Reviews diagnostics and laboratory data and reports abnormal results to the physician(s) and other appropriate caregivers
Completes assessment and reassessments according to patient need and as outlined in policy; formulates a plan of care, including the discharge plan, utilizing assessment data and patient, family, and health team input
Initiates a plan of care based on patient-specific needs, assessment data and the medical plan of care
Goals for a patient are realistic, measurable, and developed in conjunction with the patient/family
Considers the physical, cultural, psychosocial, spiritual, age specific and educational needs of the patient in the plan of care
Plans care in collaboration with members of the multidisciplinary team
Reviews and revises the plan of care to reflect changing patient needs based on evaluation of the patient’s status; implements the plan of care through direct patient care, coordination, delegation, and supervision of the activities of the health care team
Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements
Delegates appropriately and provides nursing supervision in the provision of care to patients by other licensed nurses and other personnel
Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for whom care is provided, evaluates the patient's and family's response to care and teaching, and revises the plan of care as needed
Evaluates patient progress towards goals and expected outcomes in collaboration with other health care team members
Evaluates patient's response and the effectiveness of patient teaching, documents assessment, planning, implementation, and evaluation in the patient record
Documentation is legible, timely and in accordance with policy
Documentation reflects objective/subjective data, nursing interventions and patient’s response to treatment
Notes physician orders accurately and in a timely manner; provides care based on the best evidence available and may participate in research activities within clinical practice
Participates in unit or facility shared leadership
Interacts and participates in the education, role development, and orientation of facility personnel, patients, students, families, and visitors
Promotes/supports growth of others through precepting and mentoring when appropriate; contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, and safe care
Actively participates in the improvement of national nursing quality indicators and outcomes
A RN’s position may supervise staff and workflow of the department
Interacts with all levels of staff in a variety of departments, physicians, patients, families, and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient
Interacts with other health care providers in numerous settings to report and ask for or clarify information
Also works with clergy to provide spiritual support
Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status; performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standard
Administrative Assistant
Desert Medical Careers
Phoenix, AZ
10.2021 - 02.2022
Review and maintain written and computer files, plus conduct data entry
Assist in the coordination of administrative functions, including budget, personnel, meetings, and clerical duties
Research and collect information
Assist with all budget activities, including accounting
Help implement new programs, procedures, methods, and systems
Conduct reviews, surveys, and collect information on administrative matters
Responsible for preparation of confidential documents and reports
Coordinate and schedule meetings and conferences
Maintain complete stock of all office supplies and accuracy of inventory
Maintain meeting minutes
Credentialing/Billing Specialist
Southwest Human Development
Phoenix, AZ
06.2015 - 06.2021
Worked under regular direction, performing diverse credentialing and insurance duties
My position created and carried out various credentialing and insurance processes in relation to healthcare professionals
While ensuring that all personnel and services adhere to facility and staff policies, department guidelines, regulations, and government laws
Processed applications and reappointment paperwork, checking for completeness and accuracy
Creation of National Provider Identification (NPI) as well as Arizona Health Care Cost Containment System (AHCCCS) Identification Numbers for individual practitioners
Collected and processed significant amounts of verification and accreditation information and constantly maintained and updated accurate databases for both practitioners and SWHD
Processed prior authorizations and verifying insurance of clients along with other insurance related issues
These databases include pertinent education, training, experience, and licensure content
Prepare records for regular auditing, as well as maintain close communication with all appropriate practitioners to ensure that records are up-to-date and consistent
Provided overview into providers, and plan sponsors, explains member’s rights and responsibilities in accordance with contract, process claim referrals, new claim handoffs, nurse reviews, complaints (member/provider), grievance and appeals (member/provider) via target system, educate providers on self-service options, assists providers with credentialing and re-credentialing issues
Handles extensive file review requests, assists in preparation of complaint trend reports
Assists in compiling claim data for customer audits
Neonatal Intensive Care Unit Cuddler (Volunteer) at Banner University Medical CenterNeonatal Intensive Care Unit Cuddler (Volunteer) at Banner University Medical Center