Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beverly Babers

Rock Island,IL

Summary

Dynamic and dedicated cashier with proven expertise at ALDI FOOD STORES, excelling in customer service and cash handling. Recognized for building strong customer relationships and maintaining a balanced cash drawer. Committed to delivering exceptional service and fostering a positive shopping experience, ensuring customer satisfaction and loyalty.

Customer service professional prepared to excel in high-energy environment. Proven history of managing customer engagement and ensuring positive first impressions. Known for reliability, adaptability, and focus on team collaboration. Skilled in communication and problem resolution, consistently meeting customer needs.

Overview

49
49
years of professional experience

Work History

Customer Service Greeter

Hy-Food Stores
11.2022 - 03.2025
  • Handled customer inquiries with professionalism, directing them to appropriate departments as needed.
  • Collaborated with colleagues to watch for shoplifters, keeping the trash picked from wet floors for safety reasons, helping customers for product location.
  • Developed strong relationships with clientele, leading to increased repeat business and referrals.
  • Improved customer retention by consistently providing exceptional service and follow-up communication.
  • Enhanced customer satisfaction by providing a warm and friendly welcome upon arrival at the store location.
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Retained knowledge of promotions, products and services for informative customer advice.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Cashier

ALDI FOOD STORES
05.1976 - 07.2016
  • Greeted customers and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit & debit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Restocked and organized merchandise in front lanes.

Custodian Work

ORA Orthopedics
03.2004 - 12.2004
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Ensured a healthy learning environment with thorough daily cleaning of restrooms, and common areas.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.

Education

High School Diploma -

Highland High
Ewing, MO
05-1972

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Professionalism and courtesy
  • Cash management
  • Product restocking
  • Product knowledge
  • Refunds and exchanges
  • Cash drawer balancing
  • Staff training
  • Refund handling
  • Attention to detail
  • Inventory management
  • Currency counting
  • Inventory control
  • Decision making aptitude
  • Drawer balancing
  • Staff mentoring
  • Basic math

Timeline

Customer Service Greeter

Hy-Food Stores
11.2022 - 03.2025

Custodian Work

ORA Orthopedics
03.2004 - 12.2004

Cashier

ALDI FOOD STORES
05.1976 - 07.2016

High School Diploma -

Highland High

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