Beverly Billingsley
Merrillville,IN
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Case Manager
Noble Home Health Care
Highland, IN
04.2013 - Current
- Participated in interdisciplinary team meetings to discuss treatment options.
- Facilitated group sessions and workshops for clients on various topics.
- Provided referrals to appropriate medical, mental health, and social services.
- Compiled reports on cases and submitted them to supervisors as required.
- Maintained up-to-date case records with case activity status.
- Evaluated program effectiveness and suggested improvements based on client outcomes.
- Conducted home visits to assess the safety of living environments for clients.
- Provided referrals to appropriate health care providers or other community resources.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained accurate case records and documentation according to agency guidelines.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Participated in professional development opportunities to stay current with best practices in case management.
- Monitored client progress through regular follow-up contacts.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Utilized case management software and databases for efficient information tracking.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Supported family members by providing information on local support groups.
- Developed trusting relationships with social services, health care providers and governmental agencies.
Education
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Gary, IN06-2007
Skills
- Case management
- Crisis intervention
- Client assessment
- Case documentation
- Data analysis
- Effective communication
- Organizational skills
- Conflict resolution
- Time management
- Referral coordination
- Staff training
- Client needs assessments
- Patient assessments
- Utilization management
- Medical records management
- Staff supervision
- Reliability
- Team collaboration
- Proficient in AXXESS and Wellsky software
- Problem-solving
- Self motivation
- Family education
- Client empowerment
- Empathy and compassion
- Utilization review
- Goal setting
- Email and telephone etiquette
- Attention to detail
- Care coordination
- Client relationship management
- Verbal and written communication
- Clear communication
Certification
- CPR certification
- IV antibiotic certification
- Wound care
Timeline
Case Manager
Noble Home Health Care
04.2013 - Current
Associate of Science - Nursing
Ivy Tech Community College of Indiana
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