Beverly Buchanan
Senior Benefits Representative
Colorado Springs,CO
Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Motivated customer service specialist with over 30years in Corporate America environment.
Senior eligibility representative at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.
Overview
21
21
years of professional experience
Work History
Assistant Teacher
Childtime Learning Center
11.2024 - Current
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Assisted in implementation of new learning tools, systems and materials.
Lead Daycare Teacher
Mini Blessings Day Care
09.2020 - 07.2021
Senior Eligibility Representative
Department of Human Services, Colorado
05.2007 - 01.2012
Customer Service Representative II
Walmart - Customer Service Counter
10.2004 - 10.2006
Education
Associate of Science - Criminal justice
American InterContinental University
Chicago, IllinoisSkills
I worked for A child placement agency, as a Foster parent , I took care of three families, I did this from May 2012 - June 2015
Timeline
Assistant Teacher
Childtime Learning Center
11.2024 - Current
Lead Daycare Teacher
Mini Blessings Day Care
09.2020 - 07.2021
Senior Eligibility Representative
Department of Human Services, Colorado
05.2007 - 01.2012
Customer Service Representative II
Walmart - Customer Service Counter
10.2004 - 10.2006
Associate of Science - Criminal justice
American InterContinental University
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