Beverly Bunn
Palmyra,NY
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.
Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing many years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty.
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
11
11
years of professional experience
Work History
Customer Service Cashier
Wegmans
Newark, NY
07.2022 - Current
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Operated cash registers to process payments for goods and services.
- Recommended, selected, located, and obtained products to meet customer needs.
- Processed customer payments quickly and returned exact change and receipts.
- Processed credit card transactions accurately and efficiently.
- Greeted customers and responded to informational requests.
- Maintained accurate records of transactions using the point-of-sale system.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Answered phone calls to assist customers with questions and orders.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained work area and kept cash drawer organized.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Sales Agent
Webforce
04.2025 - 06.2025
- Developed strong relationships with clients through excellent customer service and regular followups.
- Explained features and advantages of weightloss supplements products or services to promote sales.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Customer Service Cashier
Twin Cities Food Mart
02.2020 - 07.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Caregiver
Trusted Nurse Staffing
01.2017 - 07.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Lead Cashier
The Home Depot Inc
02.2014 - 02.2019
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Skills
- Cash handling
- Customer complaint resolution
- Calm demeanor
- Up-selling techniques
- Reliability and punctuality
- Customer inquiries
- Product recommendations
- Conflict resolution
- Customer focus
- Telephone management
- Positive and professional
- Customer relationship management (CRM)
- Multitasking and organization
- Coin and currency counting
- Check processing
- Cooperative attitude
- Patience and composure
- Patience and composure
- Patience and composure
- Patience and composure
- Patience and composure
- Patience and composure
- Customer transactions
- Cash handling
- POS systems
- Policies and procedures
Accomplishments
Graduated from Alison.com with a diploma for Medical Billing and coding in June of 2025.
Timeline
Sales Agent
Webforce
04.2025 - 06.2025
Customer Service Cashier
Wegmans
07.2022 - Current
Customer Service Cashier
Twin Cities Food Mart
02.2020 - 07.2021
Caregiver
Trusted Nurse Staffing
01.2017 - 07.2020
Lead Cashier
The Home Depot Inc
02.2014 - 02.2019
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionSimilar Profiles
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