Driven Division Director with expertise in Employee Relations. Adept at driving success through developing and implementing programs and initiatives. Talented team leader and motivator.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Division Director, Employee Relations Division
US Department of Agriculture
01.2022 - Current
Holds a senior supervisory role, overseeing the administration and management of operational services and policy development for the USDA, Departmental Administration, and Office of Human Resources Employee Relations programs and services
Formulates, implements, and assesses comprehensive policies concerning employee relations, equal opportunity accountability, litigation, and appeals related to personnel misconduct, performance issues, complaints, and settlement agreements, among others
Delivers a complete range of employee relations operational services for organizations at Headquarters and all Senior Executive Service positions across the USDA
Oversees and coordinates the administration of the Reasonable Accommodation Policy, Drug-Free Workplace Program, Workplace Violence Prevention and Response Programs, and Equal Opportunity Accountability Programs
Manages inquiries and investigations into personnel misconduct cases to identify appropriate remedies, including the analysis of Douglas Factors for justifiable disciplinary actions and potential third-party litigation
Supervises evaluations of USDA employee relations programs to ensure that agencies provide their services in a non-discriminatory manner to all clients
Recruits, interviews, hires, and trains new staff in the division
Oversees the daily workflow of the division to ensure department expectations are met
Human Resources Specialist (Employee Relations)
US Department of Agriculture
09.2013 - 12.2021
Delivered comprehensive management advisory services focused on employee and labor relations by addressing issues related to conflicting and incomplete information
Offered guidance and support to managers and supervisors regarding discipline, adverse actions, grievances, performance management, employee recognition, counseling, and related services, including the Employee Assistance Program
Collected background information through informal fact-finding and investigative actions, performing thorough analyses to determine the root causes of misconduct and inadequate performance, and assisting management in selecting appropriate penalties to ensure consistency in disciplinary measures
Guided administrative grievance procedures and explored options for resolving conflicts or issues
Ensured that official case files are maintained in compliance with all regulatory standards to support proposed or final actions
Advised management on creating performance plans and implementing performance improvement strategies, while offering technical guidance on performance-related actions
Interpret internal policies and provide counsel on matters such as hostile work environments, work hours, changes in working conditions or schedules, leave requests, retirement, benefits, union dues, and pre-employment drug testing
Drafted and revised various documents, including warning notices, counseling memorandums, reprimand letters, proposed suspensions or removals, and decision letters
Employed proactive strategies to enhance management performance by organizing and facilitating various training sessions
Assisted the Director of the Employee Relations Division in monitoring compliance with multiple collective bargaining agreements
Human Resources Specialist (Employee and Labor Relations Specialist)
US Department of Housing and Urban Development
06.2011 - 09.2013
Functioned as an HR Specialist within the Employee Relations/Labor Relations Branch for the US Department of Housing and Urban Development
Delivered comprehensive management advisory services related to employee and labor relations by addressing issues of conflicting and incomplete information
Offered guidance and support to managers and supervisors on matters such as disciplinary actions, grievances, performance management, employee recognition, counseling, and related services, including the Employee Assistance Program
Collected background information through informal fact-finding and investigatory actions, performed thorough analyses to determine the root causes of misconduct and inadequate performance, and aided management in selecting appropriate disciplinary measures to ensure uniformity in handling such actions
Provided counsel on administrative grievance procedures and options for resolving conflicts or issues
Ensured that official case files were accurately maintained following regulatory guidelines to support proposed or final actions
Advised management on creating performance plans and implementing performance improvement strategies, while offering technical guidance on performance-related actions
Interpreted internal policies and provided advice on various issues, including hostile work environments, work hours, changes in working conditions or schedules, leave requests, retirement, benefits, union dues, and pre-employment drug testing
Drafted and revised a variety of documents, including warning notices, counseling memoranda, reprimand letters, proposed suspension or removal letters, and decision letters
Employed proactive strategies to enhance management performance by organizing and facilitating various training sessions
Assisted the Chief of the Employee Relations/Labor Relations Branch in monitoring compliance with multiple collective bargaining agreements
Interpreted contract language and supported management in ensuring adherence to national agreements when engaging with bargaining unit employees
Human Resources Specialist (Employee and Labor Relations Specialist)
General Services Administration
06.2007 - 06.2011
Functioned as an HR Specialist within the Employee Relations/Labor Relations Branch for the General Services Administration
Delivered comprehensive management advisory services related to employee and labor relations by addressing issues of conflicting and incomplete information
Offered guidance and support to managers and supervisors on matters such as disciplinary actions, grievances, performance management, employee recognition, counseling, and related services, including the Employee Assistance Program
Collected background information through informal fact-finding and investigatory actions, performed thorough analyses to determine the root causes of misconduct and inadequate performance, and aided management in selecting appropriate disciplinary measures to ensure uniformity in handling such actions
Provided counsel on administrative grievance procedures and options for resolving conflicts or issues
Ensured that official case files were accurately maintained following regulatory guidelines to support proposed or final actions
Advised management on creating performance plans and implementing performance improvement strategies, while offering technical guidance on performance-related actions
Interpreted internal policies and provided advice on various issues, including hostile work environments, work hours, changes in working conditions or schedules, leave requests, retirement, benefits, union dues, and pre-employment drug testing
Drafted and revised a variety of documents, including warning notices, counseling memoranda, reprimand letters, proposed suspension or removal letters, and decision letters
Employed proactive strategies to enhance management performance by organizing and facilitating various training sessions
Assisted the Chief of the Employee Relations/Labor Relations Branch in monitoring compliance with multiple collective bargaining agreements
Interpreted contract language and supported management in ensuring adherence to national agreements when engaging with bargaining unit employees
Education
Master of Arts - Organizational Management
Dallas Baptist University
Dallas, TX
Skills
Leadership skills
Developing business strategy
Building relationships
Relationship management
Staff management
Team building
Training and mentoring
Leadership development
Developing processes
Timeline
Division Director, Employee Relations Division
US Department of Agriculture
01.2022 - Current
Human Resources Specialist (Employee Relations)
US Department of Agriculture
09.2013 - 12.2021
Human Resources Specialist (Employee and Labor Relations Specialist)
US Department of Housing and Urban Development
06.2011 - 09.2013
Human Resources Specialist (Employee and Labor Relations Specialist)
General Services Administration
06.2007 - 06.2011
Master of Arts - Organizational Management
Dallas Baptist University
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