Beverly Coakley
Anderson, SC,South Carolina
Summary
Proven problem-solver and customer service expert, I enhanced customer satisfaction and team effectiveness at Cresmont Country Club through excellent communication and multitasking skills. Demonstrated ability to adapt, learn quickly, and contribute to team success with a friendly, positive attitude. Achieved continual improvement without relying on numerical percentages in performance metrics. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
waitressing
Cobbs Glen
01.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Waitress
Cresmont Country Club
01.2019 - 12.2019
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Business Management
Caldwell University
Caldwell, NJSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Languages
English
Full Professional
Spanish
Full Professional
Timeline
waitressing
Cobbs Glen
01.2023 - 12.2023
Waitress
Cresmont Country Club
01.2019 - 12.2019
Business Management
Caldwell University
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