Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Quote
Accomplishments
Timeline
Hi, I’m

Beverly Deshomme

Kissimmee,FL

Summary

I'm Beverly Deshommes, And have proven track record of enhancing customer satisfaction and streamlining operations across various roles, notably as a Freelancer at Cheap tickets. Skilled in HIPAA compliance and customer service, adept at improving service delivery and efficiency. Fluent in Creole and English, excelling in high-pressure environments and direct patient care, significantly contributing to organizational success. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Hardworking employee enthusiastic about learning any types field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

7
years of professional experience
3
Languages

Work History

Cheapticketsfares

Freelancer
05.2024 - Current

Job overview

  • Provide hotel merchants with traffic working platform, promoting, star rating, ranking, and other comprehensive professional services.
  • Increase home booking for customer.
  • Completer 2-3 task everyday.
  • Analyzed user feedback to gather input and identify areas required for improvement.

Rocco's Tacos

Restaurant Hostess
04.2023 - Current

Job overview

  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Increased restaurant efficiency by maintaining and organized host stand, including menus, reservation logs, and seating charts.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.

Amazon Prime Products

Delivery Driver
06.2022 - 02.2023

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Deliver loads as far as 45 miles from home location.

PrimeCare Medical Clinic

Medical Assistant
05.2021 - 06.2022

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Rosen Hotels & Resorts

CASIER/Front Desk Receptionist
01.2022 - 06.2022

Job overview

  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.
  • Collected room deposits, fees, and payments.

McDonald's

Cashier Trainer
08.2017 - 04.2020

Job overview

  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Florida Career College
Orlando, FL

No Degree from Medical Assisting
05.2021

University Overview

  • [3.37] GPA

Dr. Phillips High School
Orlando, FL

High School Diploma
05.2019

University Overview

  • Honor Roll [JUNIOR -SENIOR 2017-2019]

Skills

  • HIPAA Compliance
  • Vital Sign Monitoring
  • Phlebotomy
  • Appointment Scheduling
  • Fluent in [CREOLE,ENGLISH, UNDERSTAND FRENCH]
  • Medical Billing
  • Customer Service
  • Cash Handling
  • Valid Driver's License
  • Teamwork and Collaboration
  • Dependable and reliable
  • Safe Driving
  • Telephone Etiquette
  • Team Collaboration
  • Multitasking proficiency

Languages

CREOLE
Native or Bilingual
FRENCH
Professional Working
English
Native or Bilingual

Certification

  • CMA - Certified Medical Assistant
  • First Aid/CPR Certified
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"The lord is my Sheperd who shall I fear"
The Bible

Accomplishments

Accomplishments
  • Trained and mentored 5 employees.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Recognized for going above and beyond the call of duty.
  • Recognized for outstanding dedication to patient care.

Timeline

Freelancer
Cheapticketsfares
05.2024 - Current
Restaurant Hostess
Rocco's Tacos
04.2023 - Current
Delivery Driver
Amazon Prime Products
06.2022 - 02.2023
CASIER/Front Desk Receptionist
Rosen Hotels & Resorts
01.2022 - 06.2022
Medical Assistant
PrimeCare Medical Clinic
05.2021 - 06.2022
Cashier Trainer
McDonald's
08.2017 - 04.2020
Florida Career College
No Degree from Medical Assisting
Dr. Phillips High School
High School Diploma
Beverly Deshomme