Beverly Dies
Client Specialist
Los Angeles,CA.
Summary
Motivated and adaptabLe team player, and leader. l Detail-oriented, energetic professional dedicated to leading the development of solutions to successfully provide assistance to vulnerable and underprivileged community members. 7 Years experience in the communities of the Homeless, assisting with Veteran's Programs, and assisting the needs of Senior Citizens. Client-driven [Human Service worker with seven years of experience acting as liaison between clients and service providers. Adaptive to specific client personal considerations and focused on supporting all aspects of recipient registration. Calming presence in light of often a challenging environment.
Overview
13
13
years of professional experience
Work History
Monitor Technician
Volunteers Of America, Los Angeles,
Whittier, CA
02.2018 - Current
- Help house homeless people in temporary shelter
- Monitor the homeless behavior, and make sure they are safe while getting homes.
- Put in reports on the residents of homeless shelter
On-site Property Manager
FPI Management
Glendale
03.2016 - 12.2017
- Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care
- Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs
- Maintain case history records and prepare reports
- Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply
- Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided
- Determine clients' eligibility for financial assistance
- Conduct social research
- Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education
- Plan and conduct programs to combat social problems, prevent substance abuse, or improve community health and counseling services
- Keep records or prepare reports for owner or management concerning visits with clients
- Provide information or refer individuals to public or private agencies or community services for assistance
- Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations
- Inform tenants of facilities, such as laundries or playgrounds
- Assist clients with preparation of forms, such as tax or rent forms
- Demonstrate use and care of equipment for tenant use.
On-site Manager
Buckingham Properties
Glendale
01.2015 - 03.2017
- Evaluate the work of sta and volunteers to ensure that programs are of appropriate quality and that resources are used e ectively
- Recruit, interview, and hire or sign up volunteers and sta
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management
- Direct activities of professional and technical sta members and volunteers
- Plan and administer budgets for programs, equipment and support services
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals
- Act as consultants to agency sta and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies
- Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted
- Keep records or prepare reports for owner or management concerning visits with clients
- Oversee day-to-day group activities of residents in institution
- Submit reports and review reports or problems with superior
- Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history
- Provide information or refer individuals to public or private agencies or community services for assistance
- Consult with supervisor concerning programs for individual families
- Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping
- Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations
- Inform tenants of facilities, such as laundries or playgrounds
- Demonstrate use and care of equipment for tenant use
- Assist clients with preparation of forms, such as tax or rent forms
- Contact corporate representatives, government
- Cials, or community leaders to increase awareness of organizational causes, activities, or needs
- Design or produce materials such as posters, Web sites, or newsletters to promote, market, or advertise fundraising events
- Develop and maintain media contact lists
- Provide special services such as alcohol and drug prevention programs and classes that teach students to handle conflicts without resorting to violence
- Conduct follow-up interviews with counselors to determine if their needs have been met.
On- site Property Manager
Skid Row Housing and Trust
Los Angeles
01.2010 - 02.2015
- Recruit, interview, and hire or sign up volunteers and sta
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated
- Evaluate the work of sta and volunteers to ensure that programs are of appropriate quality and that resources are used e ectively
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management
- Direct activities of professional and technical sta members and volunteers
- Plan and administer budgets for programs, equipment and support services
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals
- Research and analyze member or community needs to determine program directions and goals
- Implement and evaluate sta , volunteer, or community training programs
- Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted
- Keep records or prepare reports for owner or management concerning visits with clients
- Oversee day-to-day group activities of residents in institution
- Submit reports and review reports or problems with superior
- Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures
- Provide information or refer individuals to public or private agencies or community services for assistance
- Consult with supervisor concerning programs for individual families
- Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping
- Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations
- Inform tenants of facilities, such as laundries or playgrounds
- Demonstrate use and care of equipment for tenant use
- Assist clients with preparation of forms, such as tax or rent forms
- Contact corporate representatives, government
- Cials, or community leaders to increase awareness of organizational causes, activities, or needs
- Develop and maintain media contact lists
- Counsel individuals to help them understand and overcome personal, social, or behavioral problems a ecting their educational or vocational situations
- Provide special services such as alcohol and drug prevention programs and classes that teach students to handle conflicts without resorting to violence.
Education
Bachelor of Science - Social Services/ Criminal Justice
Colorado Technical University/ Online Learning
11.2022
High School Diploma - Basic economics
St. Joseph High
Skills
knowledgeably in technology/computers
dependable
reliable
will work independently and as a team
A team player
- Psychosocial assessments expert
- Skilled community-based case manager
Accomplishments
- Conduct follow-up interviews with counselors
- Review and interpret government codes, and develop procedures to meet codes and to ensure facility safety, security, and maintenance.Review and interpret government codes, and develop procedures to meet codes and to ensure facility safety, security, and maintenance.Review and interpret government codes, and develop procedures to meet codes and to ensure facility safety, security, and maintenance.develop procedures to meet codes and to ensure facility safety, security, and maintenance.Review and interpret government codes, and develop procedures to meet codes and to ensure facility safety, security, and maintenance
- Review and evaluate new and current programs to determine their e ciency, e ectiveness, and compliance with state, local, and federal regulations, and recommend any necessary modifications .Recruit, hire, train, and evaluate primary and supplemental sta , and recommend personnel actions for programs and services
- Recruit, hire, train, and evaluate primary and supplemental sta , and recommend personnel actions for programs and services
- Prepare and maintain attendance, activity, planning, accounting, or personnel reports and records for
- Cials and agencies, or direct preparation and maintenance activities
- Address community groups, faculty, and sta members to explain available counseling services
- Instruct individuals in career development techniques such as job search and application strategies, resume writing, and interview skills to determine if their needs have been met.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Monitor Technician
Volunteers Of America, Los Angeles,
02.2018 - Current
On-site Property Manager
FPI Management
03.2016 - 12.2017
On-site Manager
Buckingham Properties
01.2015 - 03.2017
On- site Property Manager
Skid Row Housing and Trust
01.2010 - 02.2015
Bachelor of Science - Social Services/ Criminal Justice
Colorado Technical University/ Online Learning
High School Diploma - Basic economics
St. Joseph High
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