Beverly Edwards

SENIOR WARRANT/Identification Technician

CITY OF FORT WORTH

FORT WORTH, TEXAS

06.2012 - Current

Conducted interviews with individuals to obtain accurate biographical information for identification purposes.
Developed strategies to improve existing identification protocols within organization guidelines.
Reviewed requests for new forms of ID cards or documents submitted by individuals.
Collaborated with other departments to ensure efficient completion of projects.
Performed background checks on applicants as part of the identity authentication process.
Created databases for storing and retrieving information related to individual identifications.
Assisted in the verification of birth certificates, driver's licenses, passports, social security cards and other forms of identification.
Managed multiple projects simultaneously while meeting deadlines.
Communicated with supervisors about necessary filing, transcribing or documentation requirements for different pieces of evidence.
Performed daily identification of individuals in accordance with organizational policies and procedures.
Utilized various software applications such as database management systems and record keeping systems to track identifying information.
Adhered strictly to confidentiality requirements when dealing with sensitive personal information about individuals.
Maintained detailed records of all identification activities conducted on a daily basis.
Worked with cross-functional teams to achieve goals.
Operated equipment and machinery according to safety guidelines.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Identified needs of customers promptly and efficiently.
Worked effectively in team environments to make the workplace more productive.
Recognized by management for providing exceptional customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Updated and maintained databases with current information.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Exchanged information on crime scene collection activities with other law enforcement personnel.
Conducted Interviews with victims, witnesses, suspects, and other law enforcement personnel.
Investigated suspicious cases of identity fraud or theft according to established procedures.
Collaborated with law enforcement personnel when needed during investigations involving identity fraud or theft cases.
Packaged and properly stored evidence for use in cases.
Checked crime scene records, including films, evidence bags and boxes, to verify evidence and file items in appropriate locations and in accordance with established procedures.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Operated a variety of machinery and tools safely and efficiently.
Completed routine maintenance and repair.
Utilized various software and tools to streamline processes and optimize performance.
Examined and processed evidence at crime scenes, during autopsies, or in laboratories.

Summary

Overview

Work History

SENIOR WARRANT/Identification Technician

Education

FINGERPRINT CERTIFICATION - FINGERPRINTING

Associate of Science - Business Administration And Management

Skills

FINGERPRINTING PROVIDED

Timeline

SENIOR WARRANT/Identification Technician

FINGERPRINT CERTIFICATION - FINGERPRINTING

Associate of Science - Business Administration And Management

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