BEVERLY ERVIN

• Coordinated support services for 25 families facing mental and physical challenges within the Rapid Rehousing initiative
• Conducted homeless assessments and created Family Rehabilitation Plans quarterly
• Provided community and federal resources for housing/employment/mental health
• Assisted with applications for government benefits, housing and securing identifying documents
• Mediated disputes between tenants and landlords when necessary to ensure successful tenancy
• Advised tenants of their rights under local and government landlord tenant laws and regulations.
• Point person for HUD updates governing subsidized housing programs.
• Participated in clinical meeting with participants experiencing mental health issues, and identifying housing barriers
• Conducted regular home visits with tenants to ensure they are maintaining the unit
• Attended court hearings related to tenant evictions or disputes over security deposits

• Supervised and coached team members on HMIS system and HUD Regulations
• Acted as a point of contact for participants and other third parties to secure housing
• Reviewed HCVP applications and documents
• Identified opportunities for improvement in processes and procedures related to housing
• Ensured timely processing of recertification for all participants
• Administer Assessment for participants with mental disabilities, homeless and elderly
• Oversaw recertification processes within HUD,LIHTC, RRH, PSH, TAH programs
• Participated in provider matching efforts to advocate for participant housing need
• Provided home visit support for case managers

• Mentor and train new team members on policy and procedures for agency and government regulations
• Review new CSW case file activities for new team mates
• Facilitated participant stabilization in the community by managing cases and linking to vital resources
• raining participants how to advocate for themselves
• Assisted participant in developing life skills and independent living abilities.
• Conducted home visits to assess participant needs and provide guidance and resources.
• Provided support to individuals with disabilities in activities of daily living.
• Community functioning case management for 26 mentally and disabled clients
• Collaborated with other professionals such as physicians or therapists to coordinate care plans
• Developed person-centered rehabilitation strategies quarterly to support improved mental health outcomes for participants
• Guide participants in developing ADL/IADL skills in the home and community
• Educate participants on their co-occurring mental health disorder issues, such as depression, anxiety, and substance abuse
• Conducted home visits to assess participant needs, provide guidance and resources.
• Coordinated with other agencies to ensure comprehensive services (over)
• Prepared petitions, complaints and subpoenas for abuse cases presented in court
• Participant in bi-monthly clinical supervision and training

Intake Coordinator

• Monitor and navigate calendar for CEO
• Representation for agency at DBH meetings
• Conduct the participant intake process capturing the demographics and identifying information, scheduled psych evaluations, assign Community Support Worker to participant, provide initial referral for services
• Managed comprehensive appointment coordination with transportation assistance
• Worked cohesively with clinical staff and government to create the process for participant referrals
• Conducted a weekly staff update meeting, along with status reports for shareholders.
• Organized social events to promote community involvement among participant.
• Facilitated recreational activities that encouraged socialization and skill development.
• Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.