Dedicated healthcare professional with a proven track record at Pitt County Memorial Hospital, excelling in patient care and laboratory efficiency. Expert in medical chart documentation and known for exceptional reliability, I significantly enhanced patient satisfaction and care standards. Skilled in both technical and empathetic aspects of healthcare, I bring a comprehensive approach to meet and exceed employer expectations.
· Completed day-to-day duties accurately and efficiently.
· Worked effectively in team environments to make the workplace more productive.
· Utilized various software and tools to streamline processes and optimize performance.
· Assisted with customer requests and answered questions to improve satisfaction.
· Maintained accurate records of patient test results, ensuring compliance with regulations and standards.
· Ensured proper operation of laboratory instruments through regular maintenance and calibration activities.
· Collaborated closely with other healthcare professionals in order to provide comprehensive care for patients.
· Maintained and calibrated lab instruments and equipment to streamline use.
· Oversaw lab equipment stock and placed orders to expand inventory.
· Kept lab space and equipment clean to prevent contamination with hazardous substances.
· Developed strong relationships with families I worked for to ensure quality service was provided every time.
· Responded quickly to emergency situations in a calm manner while following established protocols.
· Built strong and trusting rapport with clients and loved ones.
· Monitored health and well-being of clients and reported significant health changes.
· Instructed family members on how to provide bedside care.
· Helped clients get in and out of beds and wheelchairs.
· Contributed to case reviews of client status and progress.
· Maintained detailed records of services performed on clients.
Received an award from Vidant Health Foundation in 2020 for the "Brody Award" "Most Outstanding Clinical Support Staff of the Year"
2013Clinical Support Staff of the Year Cardiovascular Services