Dependable Copy Strategist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
38
38
years of professional experience
Work History
Veterinary Assistant
University of Missouri - Columbia
10.2023 - 01.2024
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
Improved client relations through effective communication and education on pet health needs.
Provided customer support to clients, answering questions and addressing concerns.
Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Research Assistant
Altasciences
03.2022 - 06.2023
Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Organized research materials, maintaining a well-ordered workspace conducive to productivity.
Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
Implemented rigorous quality control measures, elevating standard of research outputs.
Participated in lab meetings and project presentations.
Lead Sales Associate
Dollar General
06.2019 - 03.2022
Handled cash register operations and customer transactions to process payments.
Resolved customer issues promptly, ensuring satisfaction and loyalty.
Processed and stocked merchandise in accordance with store standards.
Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Performed inventory control procedures to manage stock.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Managed inventory effectively, minimizing stock-outs and overstock situations.
Trained, coached, and mentored new sales associates for maximum performance.
Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
Delivered excellent customer service for repeat business and referrals.
Trained new sales associates to ensure consistent performance across the team.
Developed and maintained knowledge of current sales and promotions.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Trained new employees on customer service, money handling and organizing strategies.
Built relationships with customers and community to promote long term business growth.
Overnight Stocker
Walmart
03.2011 - 04.2018
Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Removed all boxes and related trash from sales floor and processed through compactors.
Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Assisted customers by finding items quickly to boost store satisfaction rates.
Maintained neat, organized stockroom free of hazards.
Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
Kept work areas neat, clean and free from debris.
Stocked designated items on shelves, end caps and displays.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Automated Logistical Specialist (92A)
Illinois Army National Guard
07.1986 - 07.2011
Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
Participated in continuous improvement initiatives by identifying opportunities for increased efficiency and effectiveness within the logistical operations.
Analyzed data trends to forecast supply needs accurately, minimizing shortages and excess stock levels.
Trained new personnel on logistical software systems, fostering effective use and increasing overall productivity.
Dispatched trucks to qualified Personnel
Led a team of soldiers in escorting officers to conference meetings who were preparing to deploy to Iraq/Kuwait.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Assigned tasks to team members to complete within designated time frames.
Ordered and received supplies for maintenance of vehicles in Kuwait.