Beverly Hill
Kernersville,NC
Summary
Dynamic leader with a proven track record at Thompson Hospitality, enhancing food safety compliance and staff leadership. Spearheaded initiatives reducing food waste and boosting employee morale, demonstrating exceptional inventory management and team development skills. Achieved significant improvements in customer satisfaction and operational efficiency, underscoring a commitment to excellence and innovation in fast-paced environments.
Knowledgeable Food Service Manager with proven track record in managing food service operations and leading teams to ensure efficient service and customer satisfaction. Successfully supervised staff, implemented training programs, and maintained compliance with health and safety standards. Demonstrated expertise in inventory management and fostering collaborative work environment.
Overview
9
9
years of professional experience
Work History
Food Service Supervisor
Thompson Hospitality
10.2021 - 01.2025
- Responsible for the daily operation of restaurants or other establishments that prepare and serve food and beverages.
- Responsible for producing and maintaining financial performance based on budget targets.
- Maintained Health Department standard and Cooperate audits to achieve company standards.
- Managed the staff, and the financial aspects of operations and office administration.
Yard Operations Manager
Ogden Auto Towing
10.2019 - 08.2021
- Responsible for storage, management of towed vehicles within the towing yard, including tasks like vehicle ordination, documentation, release procedures, maintenance, and ensuring compliance with local regulation, all while maintaining efficient operations within the yard.
- Established clear lines of communication between the yard and office staff, fostering a collaborative work environment.
- Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
- Maintained an organized system for tracking inventory levels, tools, equipment, and vehicles used throughout daily operations.
Assistant General Manager
I.H.O.P Inc.
11.2015 - 06.2019
- Manage the daily operations of the restaurant, including front of house and back of house areas
- Assisted with administrative duties, such as payroll, inventory management, and financial reporting
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Provide education and training to new hires and current employees
- Conduct human resources tasks, such as recruiting and hiring, to fill restaurant staff positions
Education
Diploma - Medical Assistant
Anthem College
Phoenix, AZ06-2012
Skills
- Staff supervision
- Kitchen staff coordination
- Staff leadership
- Food preparation
- Food safety compliance
- Ordering supplies
- Inventory management
- Employee development
- Sanitation standards
- Food presentation
- Health regulations
- Staff recruitment
- Allergy awareness
- Food storage
- Customer service
- Team development
Timeline
Food Service Supervisor
Thompson Hospitality
10.2021 - 01.2025
Yard Operations Manager
Ogden Auto Towing
10.2019 - 08.2021
Assistant General Manager
I.H.O.P Inc.
11.2015 - 06.2019
Diploma - Medical Assistant
Anthem College
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