Beverly Lewis
Jackson,TN
Summary
To serve in a flexible, creative environment applying a willingness to work hard toward the accomplishment of company goals with a strong emphasis on customer service. Authorized to work in the US for any employer
Overview
33
33
years of professional experience
1
1
Certification
Work History
Office Manager
RAP Construction, Inc.
08.2022 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Customer Service & Finance Representative
Furniture World
12.2018 - 08.2022
- Completing sales, balancing daily ledger, scheduling deliveries, answering multi-line phone system, assisting sales staff to complete sales, accounts receivables, assisting customers with claims.
- Prepared contracts and related documentation according to strict standards.
- Discussed financial options with clients and provided informed suggestions.
Medical Claims Specialist
TNCSA
02.2017 - 12.2018
- Assist Tenncare providers and members with member information while adhering to HIPAA regulations
- Knowledge of Tenncare, Medicaid and Medicare policies and billing
- Provided eligibility and claims information
- Assisted provider with information to correct claims in order to be reconciled.
- Verified patient insurance coverage and benefits for medical claims
- Managed large volume of medical claims on daily basis
- Identified and resolved discrepancies between patient information and claims data
Clerk
Grubbs Grocery
08.2016 - 02.2017
- Service, cash register, worked in deli, stocked shelves, etc
Customer Service Representative
Insurance Services
10.2015 - 05.2016
- Answered phones, received insurance payments, provided auto insurance quotes to customers, made changes to existing insurance policies in the agency database and on company websites, assisted principal agent, maintained and reconciled cash drawer, made bank deposits, assisted in maintaining office and keeping stocked with supplies, etc.
Administrative Assistant/Receptionist
Lincoln Air
06.2015 - 08.2015
- Answered phones, planned routes for service calls and repairs, scheduled appointments
- Ordered parts, called for pre-authorization for services & repairs, followed up with customers & warranty companies
- Server
The Old Country Store
06.2007 - 05.2015
- Greeted guests, delivered drinks & condiments to tables, cleaning, pre busing tables, seated guests, prep of serving station, ran cash register, cross-selling of gift shop, ice cream parlor, bakery & to go areas, serving & prep of catering events
Clerk
The Smoke Shop
10.2005 - 01.2007
- Serving customers, running cash register, stocking shelves, order check in, sold & tracked lottery sales, closed & counted down register drawers, completed end of day paperwork
Customer Service Representative
Thompson & Smith, LLC
08.1997 - 02.2004
- Answered phones, data entry of policy information, filing, supply order, assisted CEO, late pay correspondence, mail processing & sorting, filed customer claims, tracking & follow-up of claims, assisted other CSR's, receiving of policy payments, etc.
Assistant Office Manager and Packing Supervisor
QS Storage & Transfer Co
06.1993 - 07.1997
- Assisted office manager in daily operations, order entry of local and national accounts, completed moving paperwork for new & existing moves, assisted general manager, processed incoming & outgoing mail, supply order for office, completed billing paperwork, implemented training for new hires for packing crew and supervised packing crew on location
Office Manager
West Tn Home Health
02.1991 - 04.1993
- Performed billing for Medicare, Medicaid, and private insurance, handled all supply order for patient visits and office, filing of all visit paperwork, regulated medical files for patients, handled all timesheets and payroll information for staff and new hire paperwork
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Evaluated employee records and productivity and submitted evaluation reports.
Education
Diploma - General Academics
Southside High School
Jackson, TN1986
Skills
- Data entry, scheduling, filing
- Call Center
- Customer Care
- Customer Service
- Customer Support
- HIPAA
- Order Entry
- Office Management
- Administrative Experience
- Personal Assistant Experience
- Bookkeeping
- Human Resources
- Sorting and Labeling
- Written Communication
- Mail Handling
- Database Administration
- Accounts Payable and Receivable
- Report Preparation
- Billing and Invoicing
- Office Supplies and Inventory
- File and Data Retrieval Systems
Certification
CPR Certification
Timeline
Office Manager
RAP Construction, Inc.
08.2022 - Current
Customer Service & Finance Representative
Furniture World
12.2018 - 08.2022
Medical Claims Specialist
TNCSA
02.2017 - 12.2018
Clerk
Grubbs Grocery
08.2016 - 02.2017
Customer Service Representative
Insurance Services
10.2015 - 05.2016
Administrative Assistant/Receptionist
Lincoln Air
06.2015 - 08.2015
The Old Country Store
06.2007 - 05.2015
Clerk
The Smoke Shop
10.2005 - 01.2007
Customer Service Representative
Thompson & Smith, LLC
08.1997 - 02.2004
Assistant Office Manager and Packing Supervisor
QS Storage & Transfer Co
06.1993 - 07.1997
Office Manager
West Tn Home Health
02.1991 - 04.1993
Diploma - General Academics
Southside High School
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