Beverly moo
Friendship,WI
Summary
Results-driven individual with a proven track record in organizing events and streamlining operations. Known for exceptional teamwork and flexibility, with a focus on improving guest experiences and meeting performance targets. Ready to contribute to impactful projects and exceed customer expectations.
Dynamic team player with extensive experience in fast-paced environments. Skilled in time management, attention to detail, and effective communication. Aimed at leveraging strong organizational skills and adaptability to enhance operational efficiency and guest satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Family Affair
Angelica
Friendship, WI
03.2026 - Current
- Assisted in organizing family events, ensuring smooth operations and guest satisfaction.
- Coordinated logistics for family gatherings, managing schedules and resource allocation.
- Collaborated with team members to streamline event planning processes and enhance communication.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Last Call
Becky
Friendship, WI
04.2025 - 12.2025
- Assisted in daily operations by managing customer orders and ensuring timely service.
- Collaborated with team members to maintain a clean and organized workspace.
- Adapted quickly to new procedures, enhancing workflow efficiency during peak hours.
- Provided support in inventory management, restocking supplies as needed.
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
- Elevated guest experience with personalized cocktail recommendations based on their preferences.
- Performed cash handling duties accurately, ensuring timely deposits and accurate reconciliation reports at the end of each shift.
- Provided exceptional customer service by quickly addressing any concerns or issues that arose during shifts.
- Reduced wait times for guests by efficiently managing the queue and expediting orders in a timely manner.
- Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.
- Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
- Developed innovative drink recipes to keep the menu fresh and up-to-date with current trends.
- Consistently met or exceeded performance targets set by management for drink sales and guest satisfaction scores.
- Kept up-to-date with industry trends and developments, attending workshops and seminars to continuously enhance professional knowledge.
- Grew returning clientele base through building relationships with regular customers, remembering personal preferences and favorite drinks.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Upheld strict regulations for safe alcohol service and food safety.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Assisted with inventorying beverage stock and bar supplies.
- Helped management plan and serve bar menu exceeding customer expectations.
- Completed requisitions to maintain required stock par levels.
- Built relationships with vendors to manage orders and negotiate costs.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Moundview Golf Course
Joe Theisen
Friendship, WI
02.2025 - 07.2025
- Operated mowing equipment to maintain course aesthetics and playability.
- Assisted in daily maintenance tasks, ensuring optimal turf health and condition.
- Collaborated with team on irrigation system checks, enhancing water efficiency.
- Resolved customer inquiries promptly, improving overall guest satisfaction.
- Collaborated with other bartenders to create a cohesive team environment and streamline operations for peak hours.
- Contributed to an inviting atmosphere by engaging with patrons in conversation while expertly mixing their desired beverages.
- Adhered to strict safety standards while handling glassware and equipment, minimizing accidents and injuries in the workplace.
- Assisted with event planning for special occasions such as themed nights or private parties, creating tailored drink menus to suit specific needs.
- Prepared garnishes by evenly slicing and pitting fruits.
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
- Elevated guest experience with personalized cocktail recommendations based on their preferences.
- Implemented successful upselling techniques to increase overall revenue for the establishment.
- Increased customer satisfaction by crafting visually appealing and delicious cocktails.
- Performed cash handling duties accurately, ensuring timely deposits and accurate reconciliation reports at the end of each shift.
- Provided exceptional customer service by quickly addressing any concerns or issues that arose during shifts.
- Kept up-to-date with industry trends and developments, attending workshops and seminars to continuously enhance professional knowledge.
- Consistently met or exceeded performance targets set by management for drink sales and guest satisfaction scores.
- Developed innovative drink recipes to keep the menu fresh and up-to-date with current trends.
- Grew returning clientele base through building relationships with regular customers, remembering personal preferences and favorite drinks.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Assisted with inventorying beverage stock and bar supplies.
- Helped management plan and serve bar menu exceeding customer expectations.
- Completed requisitions to maintain required stock par levels.
- Built relationships with vendors to manage orders and negotiate costs.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Lakeshore Bar and Grill
Mike Thomsen
Wisconsin Dells, WI
02.2014 - 03.2024
- Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained staff on food safety protocols and customer service standards to enhance team performance.
- Implemented new menu items based on customer feedback, driving increased patron satisfaction.
- Managed inventory levels, reducing waste and optimizing supply chain processes for cost efficiency.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Prepared garnishes by evenly slicing and pitting fruits.
- Upheld strict regulations for safe alcohol service and food safety.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Assisted with inventorying beverage stock and bar supplies.
- Helped management plan and serve bar menu exceeding customer expectations.
- Completed requisitions to maintain required stock par levels.
- Built relationships with vendors to manage orders and negotiate costs.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Education
High School Diploma -
Marysville High School
Marysville, WA06-1969
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Verbal communication
- Organization and time management
- Decision-making
- Problem resolution
Accomplishments
I AMEXCITED TO SAY THAT I WAS A CLUB LEVEL BARTENDER FOR THE 2008 SUPERBOWL IN GLENDALE ARIZONA. ALSO I WORKED FOR THE SEATTLE SEAHAWKS STADIUM. THE ARIZONA DIAMONDBACKS. THE PHOENIX SUNS. THE ARIZONA COYOTE HOCKEY TEAM. I HAVE LIVED AND WORKED IN LAS VEGAS. FAIRBANKS ALASKA. SEATTLE WASH. AND SCOTTSDALE PHOENIX ARIZONA.
Certification
I HAVE CERTIFACTION WISCONSIN ALCOHOL SELLER , SEVER LICENSE. ALSO MY WISCONSIN OPERATORS LICENSE.
Timeline
Family Affair
Angelica
03.2026 - Current
Last Call
Becky
04.2025 - 12.2025
Moundview Golf Course
Joe Theisen
02.2025 - 07.2025
Lakeshore Bar and Grill
Mike Thomsen
02.2014 - 03.2024
High School Diploma -
Marysville High School