Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Beverly Morrison

Willow Springs,NC

Summary

Driven by a commitment to excellence, I leveraged my quality management and team collaboration skills at Millennium Print Group to spearhead initiatives that significantly enhanced product quality and efficiency. My expertise in ISO standards and exceptional communication facilitated cross-functional teamwork, resulting in a 20% reduction in customer complaints and fostering a culture of continuous improvement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Quality Lead/site Trainer/ Fulfillment Associate/f

Millennium Print Group
02.2020 - 07.2024
  • Communicated effectively with customers regarding their concerns or inquiries related to product quality or safety.
  • Performed tests and inspections to conform to established standards.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Collaborated with cross-functional teams to address root causes of quality issues, resulting in improved processes and products.
  • Reduced customer complaints by identifying areas for improvement and initiating corrective actions.
  • Led a team of quality inspectors to ensure consistent adherence to industry standards and company policies.
  • Promoted teamwork and collaboration within the Quality team, leading to increased productivity and overall job satisfaction.
  • Developed comprehensive audit plans and conducted internal audits to identify gaps in the quality management system.
  • Facilitated employee training on quality standards, protocols, and best practices, leading to increased awareness and adherence across the organization.
  • Enhanced overall production efficiency through the development and implementation of effective quality management systems.
  • Championed a culture of excellence within the organization by setting high expectations for performance and holding employees accountable for results-driven outcomes.
  • Conducted thorough risk assessments and mitigated potential hazards, ensuring a safe working environment for all employees.
  • Implemented process improvements that resulted in reduced waste generation and increased resource efficiency within production facilities.
  • Utilized statistical methods to analyze data and drive improvements in process capability and product performance.
  • Optimized supply chain performance by evaluating supplier capabilities, monitoring their performance, and driving continuous improvement initiatives.
  • Streamlined documentation processes to ensure accuracy, consistency, and compliance with regulatory requirements.
  • Ensured compliance with relevant regulations such as ISO 9001 by conducting regular audits both internally and externally.
  • Improved product quality by implementing strict quality control measures and conducting regular inspections.
  • Adapted procedures to mitigate issues and improve deficiencies.
  • Documented nonconforming material and reported to appropriate team leaders for review and assessment.
  • Advised and led process improvement team with deliberation, leadership and strategic planning.
  • Supported quality control assessments on manufacturing floor.
  • Established rigorous safety measures for high-stakes and potentially dangerous factory environments.
  • Prepared reports to dispense information for product teams and compile information supporting long-term company development and success.
  • Remained compliant with federal, state and municipal regulations related to safety of company and personnel.
  • Reassessed quality control measures at systemic level to proactively identify non-conformances.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Recorded and organized test data for report generation and analysis.
  • Reported problems and concerns to management.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
  • Conducted data review and followed standard practices to find solutions.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Assessed products or services to evaluate conformance with quality standards.

Sit Down and Stand up Forklift Driver and Recycle

Millennium Print Group
02.2020 - 07.2024
  • Reduced loading and unloading times for trucks by skillfully maneuvering stand-up forklifts in tight spaces.
  • Assisted with inventory control, ensuring accurate stock levels through proper use of stand-up forklifts.
  • Contributed to a reduction in workplace accidents by always following proper safety protocols with stand-up forklifts.
  • Expedited order fulfillment processes by swiftly transporting materials using the stand-up forklift.
  • Collaborated with other team members to complete tasks requiring coordination between multiple stand-up fork lift operators.
  • Enhanced workplace safety by conducting daily inspections of stand-up forklifts and reporting any issues promptly.
  • Loaded and unloaded materials according to schedule, ensuring minimal downtime for delivery trucks by operating stand-up forklifts effectively.
  • Optimized storage layout by skillfully stacking palletized goods with precision using a Stand-Up Forklift.
  • Ensured timely completion of assignments by coordinating the distribution of goods using stand-up forklifts within the warehouse.
  • Improved warehouse efficiency by operating stand-up forklifts for material handling and inventory management tasks.
  • Maintained a clean and organized warehouse environment with proficient use of stand-up forklifts to relocate materials as needed.
  • Conducted routine maintenance checks on stand-up forklifts to ensure optimal performance and longevity.
  • Operated various types of equipment, including stand-up forklifts, to move heavy loads across the warehouse floor efficiently.
  • Prepared shipments accurately and timely using a Stand-Up Forklift, meeting or exceeding company shipping deadlines consistently.
  • Prioritized safety at all times when driving a Stand-Up Forklift, contributing to an accident-free work environment.
  • Demonstrated strong attention to detail while operating a stand-up fork-lifter, minimizing damage to products during transportation.
  • Handled fragile items carefully while operating a stand-up fork-lifter, resulting in zero product damages during transit within the warehouse.
  • Maximized warehouse space utilization by vertically stacking palletized products with precision using a Stand-Up Forklift.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Unloaded materials and goods at designated locations for best project availability.
  • Communicated with floor managers to determine merchandise placement.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Used equipment such as Type and Type to process excess materials and support recycling efforts.

Shipping Site Trainer

Millennium Print Group
02.2020 - 07.2024
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Collaborated with subject matter experts to create accurate training content.
  • Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
  • Supported productivity increase and business growth through new hire training and mentoring.
  • Developed customized training materials for various industries, ensuring relevance to the target audience.
  • Identified and recommended staff for key positions and departments.
  • Implemented new training courses after assessing corporate data and identifying employee weaknesses.
  • Provided coaching and mentoring to employees.
  • Trained and mentored Number new personnel hired to fulfill various roles.
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring Number%.

Sub-contractor

Distribution Solutions
07.2015 - 11.2021

Hired crews of 7 to 8 employees, monitored crews, Inspected materials to ensure all merchandise was correct according to the job.Read geography maps. Performed onsite visit

Sub-contractor

Stateside Marketing
04.2017 - 07.2019
  • Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with homeowners to ascertain specifics of project.
  • Worked closely with general contractor on completion of punchlist tasks.
  • Enhanced project efficiency by effectively managing subcontractor teams and coordinating schedules.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
  • Tracked attendance and submitted work logs every day.
  • Developed strong relationships with subcontractors, fostering a collaborative work environment for successful project completion.
  • Established strong partnerships with vendors for reliable material supply chain management.

Education

N/A - Food Technology And Processing

Johnston Community College
Smithfield, NC

N/A - Upholstery

Wake Technical Community College
Raleigh, NC

Na -

Chowan Jr. College
Murfreesboro, NC

High School Diploma -

Cary High School
Cary, NC
06.1983

Skills

  • Quality Training
  • Failure mode and effects analysis
  • Control Plan Development
  • Quality Planning
  • Product Inspection
  • Supplier quality
  • Quality Management
  • Preventive Actions
  • Corrective Actions
  • Visual Management
  • Internal Auditing
  • First-Article Inspection
  • Cross-Functional Teamwork
  • Test method validation
  • Advanced Product Quality Planning
  • Document Control
  • External Auditing
  • Quality Process Audits
  • Documentation Control
  • Non-conformance reporting
  • Team Training
  • Quality Goal Development
  • ISO Standards
  • Continuous Quality Improvement
  • Quality Control Checks
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration
  • Quality Issue Identification
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Attentive and Observant
  • Safety Compliance
  • Relationship Building
  • Safety Procedures
  • Team building
  • Task Prioritization
  • Finished Goods Inspection
  • Self Motivation
  • Interpersonal Skills
  • Raw Materials Receiving
  • Analytical Thinking
  • Documentation
  • Goal Setting
  • Professionalism
  • Materials inspections
  • Interpersonal Communication
  • Product Inspections
  • Time management abilities
  • Continuous Improvement
  • Adaptability
  • Written Communication

Certification

Certificate of completion of ISO9001:2015 Internal Auditor Training.

Fulfillment Site Trainer

Sit down and Stand-up forklift driver

Timeline

Quality Lead/site Trainer/ Fulfillment Associate/f

Millennium Print Group
02.2020 - 07.2024

Sit Down and Stand up Forklift Driver and Recycle

Millennium Print Group
02.2020 - 07.2024

Shipping Site Trainer

Millennium Print Group
02.2020 - 07.2024

Sub-contractor

Stateside Marketing
04.2017 - 07.2019

Sub-contractor

Distribution Solutions
07.2015 - 11.2021

N/A - Food Technology And Processing

Johnston Community College

N/A - Upholstery

Wake Technical Community College

Na -

Chowan Jr. College

High School Diploma -

Cary High School
Beverly Morrison