Beverly Murphy

• Performed duties of center store which included ordering, stocking, and building displays in multiple departments along with conducing backroom organization and inventory which takes place four times a year. A center store manager must be able to communicate effectively with other department managers offering guidance when needed. Often times the center store manager will also need to be in the checkstand where customer service is critical in the grocery industry.

Department Specialist works with Assistant Sales Managers and Sales Managers to set effective retails to be implemented at store level and also proof ads for accuracy and sets promotional retails. Pricing accuracy in collaboration with an Assistant Sales Manager is the most vital aspect of this role. Having in store experience is important along with computer knowledge will help to produce efficient and productive results.

• Provided excellent customer service by responding promptly to inquiries about products or services inside the grocery store. Energized other associates and cashiers concentrating the best customer service experience possible so customers will return and shop with us. Often lead the District in front end contests taking the #1 spot.

• Provided administrative support to management team making the Store Directors job easier. Processing payroll was a very important weekly process with over 100 associates. Job required answering phone calls and coordinating conference calls for District meetings. Newly hired employeee paperwork also was processed through the office manager.

• Managing the Liquor department included the organization of product displays, shelf stocking, and ordering in store. Working with vendors was a key part of the job as the vendors would come in and help build displays. Reviewing invoices and being accountable for deliveries had to be maintained after each load. Good customer service was required as we were on the sales floor throughout the day.