Summary
Overview
Work History
Education
Skills
Timeline
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Beverly Murphy

Beverly Murphy

Springfield,MA

Summary

I am a older women who does not act it. I have worked all my life. I did have to stop to take care of my son who was very ill and passed away. It devastated me, I also have a mentally ill child. I am use to working it helps keep me going. I also have a podcast for women 50 and over on make up tips clothing. And how to enjoy life, we are not our grandparents. I feel a good hard day's work can help the worse of us feel value. We all need that

Overview

36
36
years of professional experience

Work History

I Run a Group for Parents Grieving

Self Employed Web
Springfield, MA
02.2012 - Current
  • Developed customized training plans for clients to help them reach their running goals.
  • Assisted clients in setting realistic expectations and tracking progress towards those goals.
  • Organized weekly group runs to provide a supportive environment for runners of all levels.
  • Created detailed reports to document client progress over time.
  • Provided compassionate assistance to clients in need of help.
  • Organized client files, maintained records, and updated information regularly.
  • Facilitated communication between clients, family members, and healthcare professionals.
  • Encouraged independence while providing support when needed.
  • Maintained a safe environment by following safety protocols at all times.
  • Provided emotional support to patients who were struggling emotionally or mentally.
  • Educated families about appropriate home care techniques and methods of caring for their loved ones.
  • Supported patients in end-of-life decisions such as hospice care or palliative treatments.
  • Helped clients access community resources that could benefit them medically or financially.
  • Encouraged socialization among clients by facilitating group activities.
  • Participated in training sessions related to new technologies or procedures used in the field of helping hands.
  • Used strong verbal and written communication skills to convey messages to others.

Switchboard Operator

Maryellen McCormack health center
South Boston, MA
10.2011 - 12.2012
  • Answered and transferred incoming calls to appropriate departments, personnel or outside lines.
  • Monitored and recorded daily phone activity in log book.
  • Provided customer service support by responding to inquiries, complaints and requests for information.
  • Greeted visitors in a professional manner when they arrived at the switchboard station.

911 Operator

Boston Police Department
154 Berkeley St, MA
06.1988 - 09.2008
  • Received emergency calls from distressed individuals and provided immediate assistance.
  • Provided support to callers by calming them down, providing instructions, and reassuring them of help.
  • Maintained accurate records of all incoming calls, noting key details such as caller's name, location, and nature of the emergency.
  • Assessed the urgency of each call and dispatched appropriate resources accordingly.

Education

Addiction Counseling

Online Classes Addiction Certificate
New Hampshire, OH

Skills

  • Video Conferencing
  • Individualized Coaching
  • Contract Negotiation
  • Planning
  • Networking
  • Written Communication
  • Decision-Making
  • Research
  • Problem-Solving
  • First Aid/CPR
  • Analytical and Critical Thinking
  • Analytical
  • Flexible and Adaptable
  • Verbal Communication
  • Clerical Support
  • Remote Office Availability
  • Critical Thinking
  • Communication
  • CPR/First-aid certified
  • Problem solving

Timeline

I Run a Group for Parents Grieving

Self Employed Web
02.2012 - Current

Switchboard Operator

Maryellen McCormack health center
10.2011 - 12.2012

911 Operator

Boston Police Department
06.1988 - 09.2008

Addiction Counseling

Online Classes Addiction Certificate

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Beverly Murphy