Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beverly Nelson

Wake Forest,NC

Summary

Dedicated and motivated educator with experience supporting students with disabilities in K–12 settings. Skilled in structured teaching, behavior management, IEP development, and individualized instruction. Committed to helping students meet high academic and behavioral expectations through inclusive and data-driven teaching strategies.

Overview

16
16
years of professional experience

Work History

CCR Teacher

Pleasant Grove Elementary School
Morrisville, , NC
09.2024 - 06.2025
  • Delivered small group and individualized instruction aligned with students' IEP goals.
  • Participated in IEP meetings, collaborated with families and specialists to support student success.
  • Implemented structured teaching strategies and visual supports for diverse learners.
  • Provided academic and behavioral support across inclusion and pull-out settings.
  • Principal: Dr. LaShara Gilkes | (919) 694-8770

Resource Teacher

Granville County Schools
Oxford , NC
08.2014 - 08.2024
  • Conducted small-group and one-on-one instruction tailored to IEP goals.
  • Collaborated with general education teachers to modify curriculum and support inclusion.
  • Maintained communication with parents and documented student progress and behaviors.
  • Enhanced instruction with Smart Board and assistive technology tools.
  • Developed and implemented IEPs to promote academic growth and self-confidence.
  • Provided support for struggling students through targeted one-on-one instruction, improving overall class performance.
  • Assessed student progress regularly using formative assessments, adjusting instructional strategies as needed for optimal learning outcomes.

Customer Care Representative

ACS/Xerox
Henderson, NC
11.2009 - 08.2014
  • Resolved customer inquiries, tracked communications using CRM tools.
  • Audited account information, processed service complaints, and followed up through multiple channels.
  • Delivered professional and accurate support to promote client satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Logged call information and solutions provided into internal database.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Education

Master of Arts - Higher Education

North Carolina Central University
Durham, NC
05.2023

Bachelor of Science - Family and Consumer Sciences Education

North Carolina Central University
Durham, NC
08.2020

Skills

  • Effective classroom management
  • Curriculum development
  • Individualized Education Plans (IEPs)
  • Behavior Modifications & Positive Supports
  • NC Extended Content Standards
  • Structured Teaching Approaches
  • Parent Communication & Team Collaboration
  • Microsoft Office (Word, Excel, PowerPoint)
  • Student Progress Monitoring
  • Assistive Technology Integration
  • Relationship building
  • Critical thinking
  • Student engagement
  • Classroom management
  • Lesson planning
  • Motivating students

Timeline

CCR Teacher

Pleasant Grove Elementary School
09.2024 - 06.2025

Resource Teacher

Granville County Schools
08.2014 - 08.2024

Customer Care Representative

ACS/Xerox
11.2009 - 08.2014

Bachelor of Science - Family and Consumer Sciences Education

North Carolina Central University

Master of Arts - Higher Education

North Carolina Central University

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