Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beverly Owens-Twitty

DSP
Norfolk,VA

Summary

Compassionate and dedicated professional with extensive experience at Fidura & Associates, excelling in personal care and client satisfaction. Proven ability to multitask and maintain patient confidentiality while providing exceptional hygiene assistance and meal preparation. Recognized for effective communication and teamwork, ensuring a nurturing environment for clients' well-being.

Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

38
38
years of professional experience

Work History

DSP

Progressive Services of Virginia
01.2020 - Current
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.

Banquet Server

Reliance Staffing & Recruiting
11.2018 - 12.2019
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.

Housekeeper

Private Duty In-Home Care
01.2017 - 12.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Kitchen Utility Worker

Norfolk State University
09.2016 - 12.2016
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Increased overall kitchen cleanliness, focusing on deep-cleaning tasks such as scrubbing floors, walls, and equipment surfaces regularly.
  • Enhanced team productivity by collaborating closely with co-workers, ensuring timely completion of tasks.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

DSP

Fidura & Associates
07.2015 - 01.2016
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.

Daycare Owner/Operator

Babies and I
06.2003 - 07.2008
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
  • Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
  • Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
  • Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
  • Encouraged language acquisition through story time sessions, incorporating props and visuals to enhance comprehension skills.
  • Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
  • Promoted learning and social development through structured and unstructured playtime.
  • Organized materials for hands-on learning experiences that encouraged creativity and exploration in various subject areas.
  • Managed inventory of supplies and toys, ensuring availability and safety for children.
  • Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
  • Maintained compliance with state licensing requirements through regular inspections, documentation updates, and policy reviews.
  • Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
  • Improved customer retention rates by providing exceptional care services tailored to individual child needs.

Breakfast Bar Attendant

Cape Henry Inn Fort Story Army Base
06.1993 - 08.1994
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Monitored food safety and cleanliness standards, adhering to all company protocols and guidelines.
  • Demonstrated flexibility in adapting to changing schedules and guest needs, ensuring a seamless breakfast experience for all.
  • Optimized workflow efficiency by organizing work areas, equipment, utensils, dishes, and silverware in an accessible manner for daily use.
  • Proactively resolved any potential issues that may have arisen within the breakfast area before they escalated into problems for guests or staff members.
  • Prepared fresh and appetizing breakfast options, ensuring high-quality food presentation.
  • Promoted a safe working environment by adhering to health and safety regulations at all times.
  • Provided exceptional customer service by addressing guest concerns or special requests promptly and professionally.
  • Maintained a clean and welcoming breakfast area for guests to enjoy their morning meals.
  • Maximized efficiency by multitasking between various responsibilities during peak meal times.
  • Arranged tables and chairs for special occasions and events.
  • Established rapport with customers by providing friendly and attentive service.

DSP

Fidura & Associates
02.1992 - 07.1992
  • Scheduled daily and weekly care hours for client caseload.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Recorded status and duties completed in logbooks for management.

Utility Steward

Military Sealift Command
01.1987 - 02.1992
  • Enhanced kitchen efficiency by maintaining clean and organized workstations.
  • Maximized workflow efficiency by keeping all required tools readily available for staff use throughout the shift.
  • Optimized space utilization within the utility area through effective organization techniques that also facilitated easy access to frequently used items.
  • Maintained an orderly and efficient dishwashing system, which allowed for quicker turnover during busy service times.
  • Maintained a safe working environment by promptly addressing spills and potential hazards on the floor.
  • Contributed to overall cleanliness of the establishment by sweeping, mopping, and sanitizing kitchen surfaces daily.
  • Complied with all health department regulations to maintain a consistently safe and sanitary workspace.
  • Adhered to strict hygiene standards by regularly washing hands and wearing appropriate protective gear during shifts.
  • Demonstrated flexibility in adapting to various roles as needed in order to meet demands during peak hours or staff shortages.
  • Collaborated with team members to ensure seamless communication regarding responsibilities throughout each shift.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Washed dishes and assisted in bussing tables.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.

Education

GED -

Beach Channel High School
Far Rockaway, NY
06.1987

Skills

  • Fast learner
  • Multitasking
  • Attentive to people
  • Clear communication
  • Effective communication
  • Patient confidentiality
  • Certified in CPR/AED
  • Meal planning and preparation
  • Cooking meals
  • Caring companionship
  • Documentation and recordkeeping
  • Meal preparation
  • Personal care aide
  • Self motivation
  • Medication administration
  • Problem-solving

Timeline

DSP

Progressive Services of Virginia
01.2020 - Current

Banquet Server

Reliance Staffing & Recruiting
11.2018 - 12.2019

Housekeeper

Private Duty In-Home Care
01.2017 - 12.2018

Kitchen Utility Worker

Norfolk State University
09.2016 - 12.2016

DSP

Fidura & Associates
07.2015 - 01.2016

Daycare Owner/Operator

Babies and I
06.2003 - 07.2008

Breakfast Bar Attendant

Cape Henry Inn Fort Story Army Base
06.1993 - 08.1994

DSP

Fidura & Associates
02.1992 - 07.1992

Utility Steward

Military Sealift Command
01.1987 - 02.1992

GED -

Beach Channel High School

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Beverly Owens-TwittyDSP